Senior Clinical Surveyor - Healthcare

DNV GL, USA; Houston (TX); Remote; USD 75,000 - 110,000; Full time

Job summary

DNV GL USA is seeking a Clinical Surveyor to work remotely within the Continental U.S. with travel to customer sites up to 100%. You will join a healthcare survey team to assess provider compliance with ISO 9001 and related standards.

Responsibilities include independent surveying of organizations, analyzing compliance levels, and preparing management reports. You may supervise team members and participate in ongoing training and education as part of the role.

Qualifications

• Participate as a member of the healthcare survey team to ensure provider compliance with guidelines, principles and written instructions.
• Survey healthcare organizations across the United States independently.
• Apply analysis to determine degree of compliance with ISO standards.
• Prepare management reports on nonconformities and potential risks.
• Communicate effectively with healthcare staff and provide guidance to team members.
• Supervise work and training of other survey team members where applicable.
• Attend scheduled calls and complete ongoing trainings.

Responsibilities

• Survey healthcare organizations across the United States to assess compliance with standards.
• Analyze provider practices to determine degree of ISO alignment and risk points.
• Prepare management reports detailing nonconformities and vulnerabilities.
• Communicate with staff to discuss findings and opportunities for improvement.
• Where applicable, supervise and mentor other survey team members.

Skills

Healthcare surveyor

Analytical skills

Report writing

Communication

Team supervision

Job description

DNV's Healthcare Division is seeking to fill the role of Clinical Surveyor. This position can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time.

DNV's Healthcare Division is the vanguard of quality improvement in the healthcare industry through promoting adoption and ensuring compliance with internationally recognized ISO 9001 quality management and NIAHO accreditation standards. Our teams of highly qualified healthcare professionals work as trusted partners with providers nationwide to ensure the highest quality and safest care.

What you'll do

• Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV.
• Work independently to survey healthcare organizations throughout the United States.
• Apply analysis and reasoning skills to determine healthcare organizations' degree of compliance with applicable standards and ISO principles.
• Prepares management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points.
• Effectively communicates (constructive and collegial) and engages with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance.
• Where applicable, supervise the work and provide guidance and/or training to other survey team members.
• Attend scheduled educational calls.
• Complete all required ongoing training and educational requirements.
• Participates in other DNV activities as assigned.