Senior Clinical Secretary - Medical Oncology

Dartmouth-Hitchcock Health; Lebanon (Lebanon County); Hybrid; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

Dartmouth-Hitchcock Health in Lebanon, United States, seeks an administrative support professional to handle patient scheduling, calendar management, and a variety of office tasks in a partial on-site role with remote elements.

You will support clinical staff, prepare documents, coordinate meetings, and assist with appointments and billing inquiries. Excellent communication and computer skills are essential in this fast-paced environment.

Qualifikationen

• High School diploma with 3 years of administrative support experience.
• Proven experience working with the public.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, and Microsoft Office.
• Excellent communication and interpersonal skills.
• Healthcare setting experience is preferred.

Aufgaben

• Answer telephone, screen calls, direct inquiries and take messages.
• Schedule patients and manage calendars; coordinate surgical/infusion procedures.
• Design, analyze and coordinate master and other schedules.
• Maintain charts and provide administrative support to clinical staff.
• Type letters and create forms, spreadsheets, and presentations.
• Participate in budget tracking, billing questions, and record keeping.
• Coordinate meetings, prepare agendas and take minutes.
• Assist in training new staff and supervise temporary personnel.

Kenntnisse

Administrative support

Customer service

Scheduling

Calendars

Communication

Microsoft Excel

Word processing

Data entry

Ausbildung

High School diploma

Tools

Microsoft Excel

PowerPoint

MS Publisher

Jobbeschreibung

Overview

This is a partial remote position. You will be required to be on site in lebanon partially.

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

• Answers telephone, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
• Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
• Creates forms and spreadsheets, tables, charts, databases and slides.
• Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
• Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
• Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
• Creates agendas and takes minutes for meetings.
• Coordinates conferences/meetings and make travel arrangements.
• Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
• Prepares grants and negotiates outside contracts.
• Performs other duties as required or assigned.

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent required.

• Proven experience working with the public required.

• Knowledge of medical terminology may be required.

• Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.

• Excellent communication and interpersonal skills required.

• Previous experience working in a medical setting preferred.

Required Licensure/Certifications

• None