Senior Clinical Lab QA Lead — Quality & Compliance

Abbott (abbottcareers2 board); Phoenix (AZ); On-site; USD 80,000 - 120,000; Full time

Job summary

Abbott is seeking a Sr. Clinical Laboratory QA Specialist at our Phoenix, AZ location in the Cancer Diagnostic Division. You will establish and maintain a quality management system, ensuring compliance with CAP/CLIA and state requirements, and lead continuous improvement initiatives.

You will monitor QA metrics, support audits, and collaborate with privacy and cross‑functional teams to safeguard patient data while upholding Abbott’s standards of integrity, quality, and teamwork.

Responsibilities

• Continuously monitor and maintain policies and procedures to ensure compliance with CAP/CLIA and state regulations.
• Develop laboratory-based metrics to measure efficacy of the quality system and provide visibility for management oversight.
• Review nonconforming events, investigate, perform root cause analysis, and implement corrective actions.
• Provide quality input and guidance for end-user feedback; coordinate reports and documentation for escalations.
• Review, investigate, evaluate, and maintain patient medical records.
• Coordinate with privacy and cross‑functional teams on HIPAA requirements and patient data protection.
• Ensure quality system robustness and laboratory readiness through assisting with internal audits/investigations.
• Project management for process creation, improvement, and harmonization.
• Apply exceptional written and verbal communication skills.
• Strong attention to detail, organization, and record-keeping skills.
• Ability to collaborate across functions and with both internal and external stakeholders.
• Strong leadership and decision-making skills.
• Ability to communicate ideas, opinions, and counter arguments in a proactive and professional manner.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.

Job description

Abbott is seeking a Sr. Clinical Laboratory QA Specialist at our Phoenix, AZ location in the Cancer Diagnostic Division. You will establish and maintain a quality management system, ensuring compliance with CAP/CLIA and state requirements, and lead continuous improvement initiatives.

You will monitor QA metrics, support audits, and collaborate with privacy and cross‑functional teams to safeguard patient data while upholding Abbott’s standards of integrity, quality, and teamwork.