Sr. Clinical Informaticist - Memorial City (Onsite)

Memorial Hermann Health System; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

Memorial Hermann Health System is seeking a Senior Clinical Informaticist to plan, review, and control clinical transformation initiatives using information technology. The role focuses on improving patient care delivery through workflow analysis, change management, and data-driven improvements.

Responsibilities include collaborating with leaders to design clinical information systems, leading quality improvement programs, and ensuring regulatory and quality standards alignment across the system.

Qualifications

• Clinical degree in Nursing, Pharmacy, Medicine, or equivalent.
• Bachelor’s or higher in informatics required.
• Epic Certification or Accreditation in Clinical Informatics preferable.
• At least three years in applied clinical informatics, change and project management.

Responsibilities

• Lead CIS transformation and improve patient care workflows.
• Collaborate with leaders to design CIS processes and content.
• Drive analytics, reporting, and data integrity across systems.
• Support CIS implementations and related infrastructure.
• Communicate with staff and leaders to promote adoption of best practices.
• Ensure safety, policy, and budget adherence in service delivery.

Skills

Clinical informatics

Workflow optimization

Project management

Communication

Change management

Education

Nursing, Pharmacy, Medicine degree or equivalent

Bachelor’s or higher in informatics

Tools

Epic Certification

Microsoft Office tools

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

Job Summary

Position is responsible for planning, reviewing, and controlling all activities and functions of clinical transformation by using Information Technology to continually assess and improve the way patient care is delivered. The Senior Clinical Informaticist drives transformation through careful analysis of current processes and workflows and change management strategies that align with Memorial Hermann’s strategic plan and values. The role leverages available resources, metrics, benchmarks, system standards, policies and procedures across the system to achieve transformation, ensuring the efficient, effective and consistent delivery of high quality services.

Key Responsibilities

• Work closely with system, service line, and facility leadership to assist in the design and build consensus around clinical information systems (CIS) processes, workflows, and content.
• Demonstrate a commitment to the values of the corporation through active participation in Partners in Caring, Customer Service, Six Sigma, and Robust Process Improvement programs.
• Lead clinical informatics and quality improvement initiatives, analyze workflows, identify opportunities for process optimization, and ensure system enhancements align with regulatory requirements, organizational policies, and quality standards.
• Collaborate with multidisciplinary teams to implement sustainable solutions that improve clinician efficiency, support high‑quality patient care, and drive adoption of best practices.
• Assist in the planning, organization, and execution of CIS implementations and related infrastructure to meet current and future technology needs.
• Identify opportunities for optimization of clinical processes to increase efficiencies and reduce unnecessary variation.
• Actively seek input from physicians, nurses, and other professionals to identify problems, design and implement solutions, and communicate findings to clinical staff and leadership.
• Maintain strong communication lines between Facility Administration, Departments, System Executives, Service Lines, System Councils, Committees, and Information Systems to promote the Division’s credibility and value.
• Support all project requests, service requests, and problem tickets through established channels within the Informatics and Information Systems Division.
• Provide high‑quality technology and change‑management consulting services, ensuring data integrity, vocabulary consistency, and optimized reporting methods.
• Participate with implementation teams during installation or enhancement of computer functions affecting diagnostic and clinical areas.
• Translate process and workflow decisions into educational materials, leveraging change‑management and adult‑learning principles.
• Coordinate strategic changes with Support Services, Facility Informatics Team, ISD Project Managers, and ISD analysts.
• Ensure safe care to patients, staff, and visitors, adhering to all Memorial Hermann policies, procedures, and standards within budgetary specifications.
• Promote professional growth and development by meeting mandatory/continuing education requirements and serving as preceptor, mentor, and resource to less experienced staff.

Desired Skills & Experience

• Registered Nurse with direct patient‑care experience preferred.
• Epic certification or strong Epic optimization experience (ClinDoc preferred).
• Experience in clinical informatics, workflow optimization, and project management.
• Knowledge of clinical documentation, quality, and regulatory compliance.
• Strong communication, collaboration, and stakeholder‑management skills.
• Ability to analyze workflows, solve complex problems, and drive process improvements.
• Self‑motivated with the ability to work independently and as part of a cross‑functional team.

Minimum Qualifications

• Clinical degree in Nursing, Pharmacy, Medicine, or equivalent; Bachelor’s or higher in informatics required.
• Epic Certification or Accreditation in Clinical Informatics, Clinical Builder, or Clinical Applications modules preferred.
• At least three (3) years of experience with applied clinical informatics, including change management, project management, quality improvement methods and tools, data analysis methods and tools, decision support methods and tools.
• At least three (3) years of experience in a direct patient‑care setting using a Clinical Information System.
• Experience with the implementation of large and complex Information Systems in a healthcare environment.
• Advanced knowledge of information technology and Microsoft Office tools, including workflow documentation tools.
• Superior written and verbal communication skills.
• Effective customer‑relationship‑management skills for efficient problem resolution.
• Ability to understand concepts and translate them into actions.

Principal Accountabilities

• Lead the development of an overall strategy for clinical transformation using CIS technology.
• Participate in the development of system capabilities and align with Memorial Hermann’s business goals.
• Identify optimization opportunities for clinical processes to increase efficiencies.
• Design and implement solutions based on input from clinical staff and executives.
• Promote the adoption and sustainability of CIS through multidisciplinary teams.
• Develop reporting infrastructure to capture quality information.
• Maintain effective communication with all relevant stakeholders.
• Support all projects and services through established processes in the Informatics and Information Systems Division.
• Provide technology and change‑management consulting services, ensuring data integrity and optimized reporting.
• Assist with deployment and enhancement of CIS functions impacting clinical areas.
• Present system capabilities to visitors and other audiences.
• Develop and conduct meetings, prepare minutes, and document project plans.
• Translate workflow decisions into educational materials using change‑management principles.
• Coordinate strategic changes with support services and ISD leadership.
• Adhere to all safety, policy, and budgetary requirements in providing services.
• Support professional development of staff through mentorship and training.
• Model Memorial Hermann’s service standards by providing safe, caring, personalized experiences.
• Other duties as assigned.