Senior Clinical Communications Liaison

The University of Kansas Health System; Shawnee (KS); On-site; USD 75,000 - 90,000; Full time

Job summary

The University of Kansas Health System is seeking a Senior Clinical Communications Liaison to develop and execute comprehensive communication plans for clinical audiences. This role involves managing communications support, developing materials, and ensuring alignment with strategic goals.

The ideal candidate will have a Bachelor's degree in a clinical field, 5+ years of patient care experience, and demonstrated communication skills. This full-time position offers the opportunity to work in a dynamic environment.

Qualifications

• 5 or more years of experience providing patient care in nursing or another licensed clinical profession.
• 3 or more years of communications experience with print, video, social media, and web technologies.

Responsibilities

• Serve as a corporate communications consultant with day-to-day customer management.
• Manage customer expectations and participate in department meetings.
• Lead the development of measurable employee communication materials.
• Write employee news articles, product line literature, and presentations.
• Evaluate strategic communication plan results against objectives.

Skills

Patient care

Communication skills

Account/client management

Healthcare experience

Education

Bachelor's Degree in a licensed clinical profession or related field

Master's Degree in Communications

Job description

Position Summary

The Senior Clinical Communications Liaison will develop and execute strategic, comprehensive communication plans, clinical communication projects, and routine communications for clinical audiences to support large‑scale initiatives, program launches, and product lines throughout The University of Kansas Health System.

Position Details

Title: Senior Clinical Communications Liaison

Days: Full Time

Location: Broadmoor Campus

Job Requisition ID: R-54180

Responsibilities

• Serve as a corporate communications consultant with day‑to‑day customer management
• Manage customer expectations and participate in department meetings
• Lead the development and deployment of measurable, creative, integrated, and effective employee communication materials and programs that consistently reach employees at all campuses and partner locations
• Create and manage customer relations and communication tools, including newsletters and websites
• Write employee news articles, product line literature, presentations, leadership bios, etc. to support strategic plans
• Cascade key product line messages and drive them system‑wide
• Partner with product line leadership to develop communication programs addressing business needs and other concerns
• Evaluate strategic communication plan results against objectives
• Educate employees on initiatives in partnership with product line leadership
• Work directly with freelancers and vendors to execute projects successfully
• Ensure alignment of product line communications with the health system’s vision and strategies
• Provide regular communications support for product line leaders and guidance as needed
• Plan, drive, and manage specialty programs, moderated web chats, and webcasts
• Support corporate communications initiatives
• Assist with crisis communications as needed
• Understand security and privacy requirements associated with healthcare communications
• Perform the professional, clinical, and/or technical competencies of the assigned unit or department

Required Education & Experience

• Bachelor’s Degree in a licensed clinical profession or a related field from an accredited college or university
• 5 or more years of experience providing patient care in nursing or another licensed clinical profession, or experience as a clinical educator
• 3 or more years of healthcare experience

Preferred Education & Experience

• Master’s Degree in Communications from an accredited college or university
• 5 or more years of experience executing strategic communications plans and delivering at the tactical level
• 5 or more years of experience working on a team pursuing Magnet or another type of accreditation status for a hospital or health system
• 5 or more years of experience with written communication, presentation, and planning skills in communications or in patient or peer education in a clinical field
• 3 or more years of communications experience with print, video, social media, and web technologies
• 3 or more years of experience in all aspects of account/client management
• 3 or more years of experience working directly with clients on day‑to‑day activities
• 3 or more years of experience with website content management

Time Type

Full time

Equal Employment Opportunity Statement

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally‑protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form.
• Employment with the health system is contingent upon, among other things, agreeing to the health‑system‑dispute‑resolution‑program and signing the agreement to the DRP.