Senior Client Solution Specialist – Corporate Banking

Jobtailor; Pittsburgh (Allegheny County); On-site; USD 52,000 - 78,000; Full time

Job summary

PNC is seeking a skilled administrator to provide sales, service, and execution support for client relationships in a Corporate Banking context. The role involves gathering documentation, verifying accuracy, and ensuring regulatory compliance while supporting the relationship manager.

The candidate will handle implementation plans, client interactions, and reporting, serving as a reliable resource for clients and service partners. Prior experience in corporate banking is valued.

Qualifications

• Associates or equivalent degree or combination of education and experience considered.
• Knowledge of customer support policies, standards, and procedures.
• Sales support and administration skills with a customer-focused approach.
• Ability to assess and manage risks per Enterprise Risk Management Framework.

Responsibilities

• Provide sales, service, and execution support for client relationships.
• Serve as a customer solutions resource as needed.
• Gather required documentation and verify information for accuracy.
• Prepare, review, and verify documents for regulatory compliance.
• Administer implementation plans and related client interactions.
• Act as a point of contact for clients, client teams, or service partners.
• Escalate client implementation and servicing issues as necessary.
• Initiate, update, and verify client/account details in systems.
• Provide reports as needed.
• Support the relationship manager within PNC's Corporate Banking team.

Skills

Customer support policies

Sales support

Decision making

Critical thinking

Problem management

Attention to detail

Effective communication

Multitasking

Risk awareness

Product knowledge

Customer focus

Education

Associates degree

Experience or education alternative

Job description

• Provide sales, service, and execution support for new and ongoing client relationships
• Serve as a customer solutions resource as needed
• Gather required documentation
• Prepare, review, and verify documents and relevant information for accuracy
• Perform common processing while ensuring compliance with standard regulations and processes
• Administer implementation plans and related client interactions as needed
• Act as a point of contact for clients, client teams, or service partners
• Escalate client implementation and servicing issues as necessary
• Initiate, update, and verify client, account, or transaction details in relevant systems and applications
• Provide reports as needed
• Serve as a peer resource and perform general administrative support as needed
• Support the relationship manager within PNC's Corporate Banking team

Requirements

• Associates or equivalent degree
• Typically requires 4+ years of related business or functional experience
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• Knowledge of customer support policies, standards, and procedures
• Accuracy and attention to detail
• Decision making and critical thinking
• Effective communications
• Managing multiple priorities
• Problem management process knowledge
• Knowledge of products and services
• Sales support and administration skills
• Customer-focused approach
• Ability to assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
• No required certifications or licenses
• No required or preferred language assessments
• Must work from a quiet, secure, and confidential home-based workspace if remote work is approved
• PNC will not provide sponsorship for employment visas or participate in STEM OPT

Core Competencies

Demonstrates strong customer support skills with a focus on accuracy, attention to detail, and effective communication. Capable of managing multiple priorities while adhering to compliance standards and risk management frameworks.

Highest-signal resume keywords

• Customer Support Policies Knowledge
• Sales Support and Administration Skills
• Decision Making and Critical Thinking
• Problem Management Process Knowledge
• Attention to Detail

Hard Skills

• Document Preparation and Verification
• Client Relationship Management
• Implementation Plan Administration
• Transaction Detail Management
• Compliance with Standard Regulations

Soft Skills

• Effective Communication
• Managing Multiple Priorities
• Customer-Focused Approach

Certifications & Qualifications

• Job Specific Certification

Industry Keywords

• Enterprise Risk Management Framework
• Corporate Banking