Senior Client Relationship Banker

TD Bank Group (TD); Springfield (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

TD Bank Group (TD) in Springfield, MA is seeking an experienced banking professional to cultivate and deepen client relationships through consultative engagement and needs-based guidance.

You will advise on mortgage products, coordinate with partners, and uphold risk and regulatory standards while delivering personalized banking solutions that support clients' long-term financial goals.

Qualifications

• 2+ years of experience engaging clients in a sales, service, or relationship-building capacity.
• Prior banking experience (teller, platform, or relationship banking) is preferred.
• Strong communication skills with the ability to convey information clearly to diverse client populations.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Office or similar workplace technologies.
• Ability to obtain and maintain NMLS registration as required for the role.

Responsibilities

• Cultivates and sustains long-term client relationships through leads management and outbound efforts.
• Proactively engages in client conversations, identifies needs, and recommends appropriate banking solutions.
• Delivers tailored guidance on a broad range of products and services to support client financial goals.
• Leads collaboration with partners to ensure effective execution of referrals and follow-up.
• Adheres to policies, risk controls, and regulatory requirements while documenting client interactions.

Skills

Client engagement

Communication

Multitasking

Problem solving

MS Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group (TD) in Springfield, MA is seeking an experienced banking professional to cultivate and deepen client relationships through consultative engagement and needs-based guidance.

You will advise on mortgage products, coordinate with partners, and uphold risk and regulatory standards while delivering personalized banking solutions that support clients' long-term financial goals.