Senior Client Relationship Banker

ADP, Inc.; Crosby Township (MN); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Flexible Spending Account

Life insurance

Paid time off

Vision insurance

Pet Wellness

Norton LifeLock

Job summary

Unity Bank in Crosby, MN is seeking a Senior Client Relationship Banker to deliver personalized financial solutions to consumer and business clients, building trusted relationships and providing efficient, accurate service.

The role emphasizes leadership, cross‑selling, community involvement, and compliance, with 2–4 years retail banking experience and a bachelor’s degree or equivalent; travel across the footprint may be required.

Qualifications

• Bachelor’s degree in business administration or related field, or equivalent working experience preferred.
• 2–4 years of retail banking experience required.
• Previous leadership experience preferred.
• Willingness to travel across our footprint.

Responsibilities

• Lead and mentor retail bankers, providing guidance and coaching.
• Deepen client relationships with consultative conversations and cross-sell banking products.
• Build community relationships and participate in local events.
• Pursue ongoing training to enhance product knowledge and compliance.
• Support branch controls and audits; ensure regulatory compliance.
• Grow deposits by expanding client relationships and cross‑department referrals.
• Collaborate with product development, marketing, and operations to align client operations.

Skills

Leadership

Client relationship

Regulatory compliance

Team collaboration

Communication

Education

Bachelor’s degree in business administration or related field

Equivalent working experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Client Relationship Banker

Full Time Sales Crosby, MN, US

Salary Range: $21.25 To $26.00 Hourly

At Unity Bank, our culture is built on trust, care, and connection. We believe in meaningful work, open collaboration, and authentic relationships. Here, every employee takes pride in their role, empowered to make a difference—for our clients, our communities, and each other.

We’re more than a bank—we’re a community partner. When clients choose Unity, they invest in local dreams: planting seeds with farmers, opening doors on Main Street, and creating opportunities for neighbors.

We listen. We care. We connect. Every conversation matters, and every solution is crafted with heart. Together, we help people achieve their dreams—one relationship at a time.

Position Summary: The Senior Client Relationship Banker is a trusted financial solutions provider for consumer and business clients, offering personalized service, customized banking solutions, offering products, services and consumer lending options. This role builds and maintains meaningful client relationships and provides hands‑on support to bankers, ensuring clients receive efficient and accurate client service that meets their individual banking needs.

Responsibilities/Accountabilities:

• Leadership: Supports our team of retail bankers, providing guidance, resources, coaching, and hands‑on client service support to champion the team’s success and ensure a client‑centric work culture that ensures a high standard of service delivery, overall client experience, and a positive work environment. Adheres to regulatory compliance standards in branch operations. Leading by example, participates with impactful community involvement to maintain a meaningful and positive Unity Bank presence and reputation.
• Client Experience: Deepen client relationships through knowledgeable, confident, consultative conversations that identify client needs. Provide advised solutions for our consumer and business clients and partner with other internal departments as needed. Promote and cross‑sell a full range of banking products and services, including consumer and business deposits, fiduciary accounts, credit cards, IRA’s, HSA’s, all other ancillary services. Partners with cross departmental resources to service client options such as Cash Management, Wealth Management, Commercial/Ag/Business Lending. Support teller operations as needed by processing financial transactions accurately and efficiently. Support cross‑departmental initiatives and take ownership of relationship‑focused goals and projects.
• Community Involvement: Build and maintain community relationships and represent the Bank by participating in and leading community events that enhance the Bank’s presence and promote community engagement. Support local communities by participating and sharing opportunities to support community needs through volunteer activities, sponsorship, etc.
• Training and Development: Seek learnings and continuous development to enhance product knowledge, deposit related controls, compliance requirements, communication skills, and banking products/services that create banker confidence to enhance client experience.
• Compliance: Assist with branch controls and audit requirements to ensure timely and accurate completion as needed. Accurately manage financial documents completing file maintenance exceptions in a timely manner. Ensure adherence to regulatory requirements, privacy policies, industry standards, and internal policies and procedures.
• Deposit Generation: Deepen client relationships through self‑initiated client service and support coaching of retail staff in meaningful conversations focused on learning the needs and goals of our clients, making recommendations, and continuing follow up conversations to strengthen full banking relationships. Work with community organizations, businesses, school partnerships to build further deposit relationships.
• Collaboration: Collaborate with cross‑functional teams such as product development, marketing, and operations to ensure seamless coordination and alignment of client operations with overall organizational goals to improve the client experience.

Education and Experience:

• Bachelor’s degree in business administration or a related field, or equivalent working experience preferred
• Two to Four (2-4)years of retail banking experience required.
• Previous leadership experience preferred.

Work Environment:Collaborative, trust‑based, transparent, supportive, and comfortable community atmosphere. This position may include opportunities to travel across our footprint, working with customers, community members, and our Unity Team.

Regulatory Standards: Financial Institutions must adopt and comply with regulatory requirements. All employees of Unity Bank are required to comply with these standards and practices. Employees will be responsible for participation in training sessions for these regulatory compliance requirements. This will be offered through online sessions, department meetings, bank wide training, and other such media. In addition, compliance training that is specific to job responsibilities will be conducted. Any employee that knowingly fails to comply with the requirements, as outlined in the Compliance Manual and the related guidelines may be subject to disciplinary action, up to and including termination of employment.

Benefits: 401(k), 401(k) matching, Dental insurance, Disability insurance, Employee assistance program, Health insurance, Health savings account, Flexible Spending Account, Life insurance, Paid time off, Vision insurance, Pet Wellness, Norton LifeLock, etc.

Discretionary Pay: Bonus pay

Unity Bank is an Equal Opportunity Employer.

T his is a position for which:

• Military experienced candidates are encouraged to apply.
• Applicants of all ages, including older job seekers and encouraged to apply.
• Candidates with disabilities are encouraged to apply.