Senior Client Manager - Water Wastewater Services (California)

Woodard & Curran; California; On-site; USD 160,000 - 225,000; Full time

Job summary

An established industry player seeks a dynamic Sales and Client Manager to drive growth and innovation in water services. This role involves leading client service teams, developing tailored solutions, and ensuring client satisfaction through strategic partnerships. With a focus on collaboration and professional growth, this position offers a flexible work environment and competitive benefits. Join a mission-driven organization dedicated to creating a positive impact on communities and the environment. If you are passionate about engineering and client success, this opportunity is perfect for you.

Benefits

Flexible work environment

Competitive benefits

Strong bonus potential

Tuition assistance

401(k) matching

Paid parental leave

Health insurance options

Short- and long-term disability insurance

Wellbeing program incentives

Qualifications

• 10+ years of experience in client management and business development.
• Bachelor's degree in a relevant field is preferred.

Responsibilities

• Lead client service teams and grow client accounts.
• Prepare proposals and negotiate service terms.
• Maintain relationships to drive revenue growth.

Skills

Client Relationship Management

Business Development

Technical Expertise in Engineering

Proposal Writing

Communication Skills

Education

Bachelor's Degree in Environmental or Civil Engineering

Job description

Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate diverse teams and encourage collaboration in an equitable and inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. That’s how we make a difference to our clients, people, and the planet.

Who are we looking for?

If you are passionate about working in teams and making a difference for clients, we are looking for you! Our difference is in how we create and deliver solutions – we bring innovation and expertise from across our entire company to create customized solutions tailored to our client’s specific needs.

The key to making it work is our Sales and Client Managers:

The professional selected for this critical role will be curious about client needs, self-motivated to build internal relationships to form the right teams and solutions, and excited to see our clients succeed. They will develop and direct clients and capture and develop plans to grow the number and impact of our deployed solutions. The successful actions of this professional will drive growth that is critical to the mission of the firm, which is to provide a gratifying, safe place to work with expanding opportunities for our employees.

Location: Must be local to Southern California

Travel: Up to 20%

What’s in it for you?

• The chance to develop and lead client service teams drawn from the talent Practices of the firm.
• Increased leadership opportunities through higher visibility in the marketplace, client interactions, and account development.
• Flexible work environment and competitive benefits.
• Strong bonus potential.

What will you be doing at Woodard & Curran?

• The ability to grow and succeed as a firm is a direct function of the technical expertise we develop within and the external client and business partnerships we cultivate. As such, the Sales and Client Manager is responsible for keeping their group’s technical proficiency at the forefront of their client and business relationships to market our innovative project solutions. This position is highly visible both within and outside the firm. It involves working with large and complex client organizations to address their unmet needs through our deliberate approach to problem-solving and commitment to generating fresh ideas.
• Become part of a team focused on growing our municipal engineering water services practice. Annual sales goals range from $5M to $8M preferred. We will work to customize an onboarding plan to help you reach these goals at tiered levels based on your degree of experience.
• Grow client accounts to sell the full suite of services that Woodard & Curran offers.
• Provide consultation to clients and project staff.
• Prepare written proposals, presentations, and budget quotes.
• Negotiate terms of service delivery.
• Maintain account relationships to create revenue growth.
• Coordinate with our Marketing team to develop offerings and positioning pieces.
• Attend and participate in sales meetings.
• Assure that invoicing is completed for client accounts and collect overdue receivables.
• Be externally focused, opening doors for our senior and technical staff.
• Identify opportunities early to allow time for teams to position for work.
• Attend conferences and workshops to strengthen existing relationships, establish new client relationships, identify emerging technologies and market drivers.
• Desire to serve and lead in a deliberate, focused and dynamic team environment.
• Coach and develop junior members of the account management team.

What you need to succeed:

• Minimum of 10 years related experience or equivalent combination of education and experience in the execution and management in the marketplace.
• A bachelor's degree in environmental or civil engineering or a related field from an accredited program is preferred.
• Demonstrated experience selling into multiple executive and plant-level functions within public sector clients, including engineering, environmental health & safety, sustainability, operations, capital project management, and procurement.
• Identify, lead, and participate in business development, bid, and proposal efforts.
• Strong desire to grow an organization and the ability to motivate others.
• Understanding the business development cycle explicitly related to the consulting business, including opportunity identification, proposal writing and development, and presentation.
• Strong communication skills.
• Ability to travel within California to client and company facilities up to 20%.
• Open to remote work locations. California municipal sales experience preferred.

Compensation: $160,000 - $225,000 a year

This position’s anticipated pay range is provided above; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Benefits & Wellbeing

Retirement Savings:

• 401(k) Pre-tax or Roth Contributions: The company will match equal to 100% of the first 3% of salary contributed; all employees are eligible to participate in the 401(k) plan and are 100% vested in the value of their own contributions and any employer matching contributions.

Time away from work:

• Vacation time is provided to full and part-time regular employees. Vacation is accrued based on the number of hours worked per week as well as prior years of experience.
• Woodard & Curran offers paid sick time to eligible employees who are absent due to their own non-work related illness, injury, or medical procedure.
• Woodard & Curran provides up to 80 hours of Paid Parental Leave for child bonding in a 12-month period.
• Company-paid short- and long-term disability insurance from Sun Life to assist with replacing a portion of your income in the event of non-job-related illness or injury. Eligible employees are automatically enrolled and eligible immediately.

Coverage and support for your needs and well-being:

• Personal and Family health: Company offers three medical plan options based on geography; plus HSA and PSA plans are available based on eligibility, additional options include dental and vision plans.
• The company provides basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
• WayForward powered by Dario: EAP Program combined with personalized mental health and wellbeing coaching.
• LiveWell wellbeing program: credit incentive is available, up to $600 annually – nutrition and fitness reimbursement, and access to the Virgin Pulse wellness platform.
• Education: Tuition assistance offers eligible employees up to 100% reimbursement of tuition, books, and fees up to $5250 per year for courses related to the employee’s job or planned career development.

Equal Employment Opportunity and Affirmative Action Statement

Woodard & Curran is an Affirmative Action and Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors. To read our entire Affirmative Action and Equal Employment Opportunity Policy Statement, click here. To view the Workplace Discrimination Is Illegal poster and supplement, click here.

If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer.

Diversity, Equity & Inclusion

We value diversity, equity, and inclusion and encourage individuals from all backgrounds to apply. Woodard & Curran believe that complex teams working together in an equitable, inclusive space provide the best opportunity for achieving our vision of clean water, a safe environment, healthy communities, and happy people. Our success is tied to a culture that embraces our differences so everyone can bring their whole, authentic selves to work. When our people are supported to reach their full potential, we provide the most innovative, sound, and effective solutions.

Non-Solicitation Disclosure:

Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid, signed agreement with our company prior to following the submission process to consider potential candidates.