Senior Client Advisor & Team Leader (Luxury Fashion)

Brobston Group; Chicago (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plan

Job summary

Saint Laurent in Chicago seeks a Senior Client Advisor to oversee the client advisor team and collaborate with store leadership. You will deliver a memorable, sophisticated client experience while supporting management and upholding Maison values.

You will drive sales, train staff, and cultivate a strong client portfolio, combining a business mindset with fashion expertise to exceed KPIs and ensure exceptional service.

Qualifications

• Experience delivering high-quality client service in fashion & luxury retail.
• Strong leadership and ability to motivate a team.
• Personal taste and passion for fashion culture; ability to create looks.
• Open-minded with a proactive, problem-solving attitude.

Responsibilities

• Manage the client advisor team and lead by example to meet sales targets.
• Train new client advisors and provide ongoing development.
• Create a positive, collaborative work environment.
• Provide outstanding client and after-sale service to visitors and clients.
• Build a proactive and growing client portfolio.

Skills

Team leadership

Sales targets

Customer service

Entrepreneurial mindset

Job description

Saint Laurent in Chicago seeks a Senior Client Advisor to oversee the client advisor team and collaborate with store leadership. You will deliver a memorable, sophisticated client experience while supporting management and upholding Maison values.

You will drive sales, train staff, and cultivate a strong client portfolio, combining a business mindset with fashion expertise to exceed KPIs and ensure exceptional service.