Senior Clerk | Assessors

Seekonk Ma; Seekonk (MA); On-site; Full time

Job summary

A leading municipal office in Seekonk is seeking a Senior Clerk to provide essential administrative support. The role involves managing office tasks, assisting taxpayers, and ensuring efficient operations within the Assessor’s Office. Ideal candidates will possess strong communication and organizational skills, with a background in municipal office work. This position offers a collaborative work environment and opportunities for professional growth.

Qualifications

• Must have at least 3 years of experience in general office work in a municipal setting.
• Experience with computer-assisted Mass appraisal software preferred.

Responsibilities

• Perform administrative tasks for the Assessor’s Office including data entry and record keeping.
• Assist taxpayers with inquiries in person, by email, and on the phone.

Skills

Communication

Customer Service

Organizational Skills

Analytical Skills

Education

High School Graduate

Associate Degree

Tools

CAMA

RRC

Microsoft Suite

Job description

Preference will be given to applications received byMay 30, 2025. However, the position will remain open, and applications will be accepted untilJune 16, 2025.

Job Title:Senior Clerk

Department:Assessor’s Office

Supervisor:Assessor

Status:Union

Salary:Step 1 $26.47 per hour

Union:United Steelworkers of America AFL-CIO, CLC Local 9517-10.

FLSA:Non-Exempt

Hours/Week:35

The salary is based on a four (4) step table. Step 1 is $26.47 per hour and Step 4 is $30.20 per hour.

POSITION OVERVIEW:The Senior Clerk is responsible for performing highly responsible administrative and secretarial services for the Assessor’s Office. The position is responsible for performing a variety of moderately complex tasks including answering inquiries about abatements, updating maps, spreadsheets, updating chain-of-title cards, and keeping a list of changes in tax billing information.

SUMMARY: The following description is a general summary of responsibilities with some specific duties. It is not a total delineation of all duties nor does it limit the responsibilities to those stipulated. This position functions as a part of the overall municipal team to ensure effective and efficient municipal operations.

The Senior Clerk is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction.

The Senior Clerk performs administrative office management to the Assessor’s office and provides administrative support to the Assessor. This position entails the performance of complex office tasks requiring composing and typing correspondence, reports, computer data entry work, record keeping, filing, and working directly with customers and other municipal personnel. The Senior Clerk is responsible for improving upon the efficiency and effectiveness of all areas under his/her direction and control. The Senior Clerk is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction.

SUPERVISION: Works under the administrative direction of the Assessor and under the policy direction of the Board of Selectmen. The supervisor provides additional, specific instruction for new, difficult or unusual assignments, including suggested work methods. The employee is expected to recognize instances which are out of the ordinary and which do not fall within existing instructions; the employee is then expected to seek advice and further instructions. Reviews and checks of the employee’s work are applied to an extent sufficient to keep the supervisor aware of progress, and to insure that completed work and methods used are technically accurate and that instructions are being followed.

JOB ENVIRONMENT: A great deal of work is carried out in a team environment and with a degree of independence. Administrative work is performed under typical office conditions, with frequent interruptions. Operates personal computer and standard office equipment such as copier, facsimile machine, etc.

ESSENTIAL FUNCTIONS: The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• 
  Process all motor vehicle commitments, utilizing MUNIS and electronic file from the Registry of Motor Vehicles.
• 
  Process all repair and dealer plate commitments, utilizing file from the Registry of Motor Vehicles.
• 
  Process annually farm and boat excise commitments.
• 
  Balance monthly exemptions and abatements with the Tax Collector’s office.
• 
  Verify values for trailers, campers/motor homes with the Registry of Motor Vehicles.
• 
  Develop new MVE values for the purpose of rebills.
• 
  Assist taxpayers with general inquiries; in person, by email, and on telephone.
• 
  Review essential information on all incoming statutory exemptions and abatement applications.
• 
  Enter data changes into Real Property, a computer-assisted mass appraisal (CAMA) system, and Real Estate Research Consultants (RRC) personal property system.
• 
  Interpret deed transfers, update mass appraisal system and mail out sales questionnaire forms.
• 
  Schedule property inspections for Assessor and Assistant Assessor.
• 
  Develop/prepare abutters’ lists for certification.
• 
  Complete municipal lien requests for Collector’s office.
• 
  Sending out income and expense forms.
• 
  Verifying residential and commercial sales.
• 
  Attend meetings as required.
• 
  Perform other similar duties as required or requested by the Assessor and Assistant Assessor.

QUALIFICATIONS: Education and Experience

Must be a high school graduate with a business school or higher specialized training, Associate degree preferred. Not less than three (3) years of experience in general office work in a municipal setting or any equivalent combination of education, training, and experience. Experience with computer-assisted Mass appraisal software (CAMA) and Real Estate Research Consultants (RRC) personal property system preferable, but not required. Must pass a background and criminal history (CORI) review.

Preferred Qualifications

Candidate must be able to demonstrate possession of the required knowledge skills and abilities to perform this work.

Knowledge, Ability and Skill

Knowledge: Knowledge of Seekonk’s policies, procedures, and bylaws. General familiarity with state statutes, bylaws, regulations, policies and procedures. Thorough knowledge of department operations. Knowledge of office equipment and the operation of computer software applications, particularly word processing, spreadsheet, database, email and internet. General knowledge of local government and its operations.

Ability: Communicate effectively orally and in writing. Ability to work independently. Ability to create presentations and professional correspondence. Ability to multi-task effectively and work within timelines and prioritize tasks. Ability to operate a computer in order to input and retrieve information to make analysis of data, and to process billing. Must have the ability to type 60 to 80 words per minute, with minimal errors. Must have the ability to comprehend complex payroll records, collective bargaining agreements, and directives.

Skill: Excellent customer service and interpersonal skills. Excellent communication skills, in person, by phone, and electronically. Skills in operating computers and utilizing appropriate software applications to include database and spreadsheet applications, including but not limited to Microsoft suite products. Excellent organizational skills. Strong analytical and math skills. Good interpersonal skills to work in a team environment.

PHYSICAL REQUIREMENTS: Light physical effort required to perform duties under typical office conditions. Frequently required to sit, stand, and walk over various surfaces. May spend sustained periods on a computer, telephone, or operate other office equipment. Regular interruptions to assist citizens, customers, and other Town employees. Occasionally required to move, push or pull items weighing up to 30 pounds.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

The Town of Seekonk is an Equal Opportunity/Affirmative Action Employer

Posted 5/15/2025