Senior Claims Team Leader

PacificSource; Northern (KY); Hybrid; USD 51,000 - 81,000; Full time

Benefits offered by this job

Flexible telecommute policy

Medical, vision, and dental insurance

401(k) plan

Paid time off and holidays

Tuition reimbursement and training

Job summary

PacificSource is seeking a seasoned supervisor to lead Claims Analysts and support staff, ensuring accurate processing, high-quality outcomes, and efficient workflow. You will hire, train, coach, and evaluate team performance while aligning with company standards and policies.

Ideal candidates bring 3+ years in insurance or supervisory roles, strong leadership and communication skills, and a commitment to continuous improvement and HIPAA compliance.

Qualifications

• Minimum 3 years of experience in closely related insurance field or 3 years of supervisory experience.
• Requires high school diploma or equivalent.
• Thorough understanding of claims processing and HIPAA rules.

Responsibilities

• Supervise and provide leadership to Claims Analysts and staff respecting policies and workflow.
• Manage claims production and quality to meet company standards.
• Oversee training, coaching, and performance evaluation of team members.

Skills

Leadership

Accountable leadership

Collaboration

Communication

Critical Thinking

Decision Making

Organizational skills

Education

High school diploma or equivalent

Job description

PacificSource is seeking a seasoned supervisor to lead Claims Analysts and support staff, ensuring accurate processing, high-quality outcomes, and efficient workflow. You will hire, train, coach, and evaluate team performance while aligning with company standards and policies.

Ideal candidates bring 3+ years in insurance or supervisory roles, strong leadership and communication skills, and a commitment to continuous improvement and HIPAA compliance.