Senior Claims Specialist - General Liability (Remote)

Berkley Southeast (a Berkley Company); Alabama; Remote; USD 65,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

Wellness program

Paid time off

401(k) and Profit-Sharing

Job summary

Berkley Southeast Insurance Group (BSIG) in Alabama is seeking a Senior Claims Specialist to lead the handling of commercial general liability claims, from investigation through resolution, while delivering exceptional customer service.

You will manage bodily injury and property damage claims, negotiate settlements within authority, and maintain accurate reserves and claim files, with remote work considered for highly qualified candidates.

Qualifications

• 5+ years casualty claim experience preferred.
• Strong interpersonal and communication skills.
• Knowledge of tort and contract law; experience auditing casualty claim files.
• Independent adjuster licenses for AL, GA, MS, NC, SC & TN or ability to obtain within 90 days.
• BA/BS degree or equivalent work experience.

Responsibilities

• Review new losses and manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims.
• Manage bodily injury, auto material damage and total loss claims processes.
• Establish timely and accurate claim and expense reserves.
• Negotiate settlements within authority limits.
• Participate in regional round table meetings.
• Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
• Maintain a diary system and document claim file activities.
• Manage file inventory and ensure timely resolution of cases.
• Handle files in compliance with state regulations.
• Provide excellent customer service to insured, agent and others.
• Perform other duties as assigned.

Skills

Casualty claim experience

Interpersonal skills

MS Office

Tort/contract law

Licenses AL GA MS NC SC TN

Education

BA/BS degree

Tools

Microsoft Office

Job description

Company Details

Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.

Berkley Southeast Insurance Group (BSIG) is a member company of W. R. Berkley Corporation, a Fortune 500 Company, whose insurance company subsidiaries are rated A+(Superior) by A. M. Best Company. BSIG provides local underwriting, risk services, claim, marketing and audit services for agents and policyholders in Alabama, Georgia, Mississippi, South Carolina, North Carolina and Tennessee. We take a broad approach to underwriting for ‘best in class’ businesses, primarily in: construction, light manufacturing, wholesale, distribution and business service industries.

Responsibilities

The Senior Claims Specialist is responsible for the quality handling, investigation, evaluation, negotiation, and resolution of commercial general liability claims, ranging from fast-track to litigated matters. This position manages claims involving coverage issues, minor to severe injuries and property damage, contractual liability exposures, and other moderately complex to complex matters requiring specialized claim handling. The role is expected to provide exceptional customer service while achieving timely resolution and maintaining effective expense management.

• Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims.
• Manage bodily injury claims, auto material damage claims and total loss claims process. Includes vehicle appraisal procedures, diminished value, vendor networks, subrogation demands, salvage procedures and heavy equipment appraisals.
• Establish timely and accurate claim and expense reserves.
• Negotiate and convey claim settlements within authority limits.
• Participate in regional round table meetings as needed.
• Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
• Maintain an effective dairy system and document claim file activities in accordance with established procedures.
• Manage file inventory to ensure timely resolution of cases.
• Handle files in compliance with state regulations.
• Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
• Perform other duties as assigned.

Remote work may be considered for highly qualified candidates who do not reside within commuting distance of a Berkley Southeast office in Lawrenceville, GA, Charlotte NC, Nashville, TN, Birmingham, AL or Meridian, MS.

In addition, remote consideration will also be given to candidates who reside in Louisiana, Florida, Virgina, Arkansas and Kentucky.

Qualifications

• Min of 5 years of casualty claim experience preferred
• Excellent interpersonal, communication, organizational and presentation skills
• Computer proficiency, working knowledge of Microsoft Office products
• Knowledge of tort and contract law and experience in auditing/reviewing casualty claim files
• Independent adjusters' licenses for states of: AL, GA, MS, NC, SC & TN and/or ability to obtain licenses within 90 days of hire
• The Company is an equal employment opportunity employer.

Education

• BA/BS degree preferred or equivalent work experience

Additional Company Details

Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees.

The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:

• Base Salary Range: $65,000-$120,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role