Senior Claims Specialist, Casualty Programs

AXIS Capital; Red Bank (NJ); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Hybrid work model

Career growth opportunities

Social impact initiatives

Job summary

AXIS Capital is seeking a Senior Claims Specialist, Casualty Programs to join our North America Programs Claims team in the United States. You will manage complex casualty program claims, with emphasis on New York Labor Law, Construction, and complex disputes.

You will mentor junior adjusters and collaborate across disciplines to align with AXIS practices. The role offers a base salary of $125,000–$145,000 with incentive compensation and a comprehensive benefits package.

Qualifications

• 7-10+ years of claims handling experience in Casualty and/or Specialty Lines.
• Ability to mentor and develop the professional skills of junior adjusters.
• Experience handling New York Labor Law, Product Liability and Complex litigation claims.
• Experience drafting coverage correspondence, letters and tenders.
• Experience overseeing TPAs.
• Strong negotiation skills with stakeholders to reach equitable settlements.
• Ability to advise on outside counsel use in complex claims.
• Networking within professional and market associations.
• Adherence to company policies and procedures in claims processing.
• Valid licenses by state and multi-state certifications as needed.

Responsibilities

• Evaluate complex claims (TPA oversight and direct handle) and determine settlement strategies.
• Ensure timely evaluation, reserving and disposition of assigned claims.
• Provide mentoring and guidance to junior adjusters.
• Apply knowledge of New York Labor Law, Construction and Complex claims.
• Document coverage, investigation, damages, reserve rationale, and negotiations.
• Review contracts for risk transfer, coverage analysis and tender reviews.
• Investigate potentially fraudulent claims and take appropriate action.
• Identify subrogation opportunities and contributions to the claim.
• Offer technical guidance to TPA/Contractor adjusters and align with claims leadership.
• Collaborate with the Specialty Complex Claims team on coverage disputes, litigation and arbitration matters.
• Demonstrate best-in-class claim handling behaviors with internal and external partners.

Skills

Claims handling

Casualty / Specialty Lines

Mentoring junior adjusters

New York Labor Law

Product Liability

Complex litigation

Drafting coverage letters

Overseeing TPAs

Negotiation

Outside counsel coordination

Network with associations

Policy adherence

State licenses

Travel readiness

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

AXIS Capital, Senior Claims Specialist - Casualty Programs

About AXIS This is your opportunity to join AXIS Capital - a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.

Life at AXIS

• Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
• Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
• Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
• Social impact initiatives: We believe in making a difference and support various social and environmental causes

Job Description

AXIS is seeking a Senior Claims Specialist, Casualty Programs to join our North America Programs Claims team and will report to the Claims Manager, Casualty Programs Claims. As a direct report to the Claims Manager, Casualty Programs Claims, the candidate should possess the ability to manage Casualty Programs claims with particular emphasis on New York Labor Law, Construction, and Complex Claims. The ideal candidate will manage claims by investigating, analyzing and evaluating coverage for complex liability third-party casualty programs claims and be responsible for:

• Evaluating complex claims (TPA oversight and direct handle) to determine appropriate settlement strategies and ensure adherence to company policies
• Ensuring timely evaluating, reserving and disposition of assigned claims
• Mentoring junior claims adjusters, providing guidance and support to enhance their professional development
• Utilizing working knowledge of the legal frameworks and claims handling practices relevant to the jurisdictions in which the claims arise. In particular, utilize a working knowledge of New York Labor Law, Construction and Complex claims
• Documenting coverage, investigation, damages, reserve rationale, negotiations, etc associated with claim
• Reviewing contracts for risk transfer evaluations, coverage analysis and tender review
• Investigating potentially fraudulent claims and take appropriate action
• Identifying opportunities for subrogation and contribution to the claim
• Providing technical advice, training and guidance to TPA/Contractor adjusters including strategic direction
• Close collaboration with the Specialty Complex Claims team with regard to coverage disputes, including litigation and arbitration matters initiated by AXIS issuing companies and when AXIS issuing companies are parties to such litigation; Collaborating across disciplines and business units, including: the general counsel team overseeing errors and omissions issues arising from claims handling
• Exhibit "best-in-class" claim handling behaviors as measured by feedback from internal and external business partners

AXIS Culture and Values - everyday demonstrate the AXIS behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together

KEY SKILLS & ABILITIES

7-10+ years of claims handling experience in Casualty and/or Specialty Lines Claims, as well as:

• Be able to demonstrate expertise in evaluating and resolving complex claims within various jurisdictions
• Have the ability to mentor and develop the professional skills of junior adjusters
• Have prior experience handling New York Labor Law, Product Liability and Complex litigation claims
• Have prior experience in drafting coverage correspondence, experience writing coverage letters and responding to/issuing tenders
• Have prior experience overseeing TPAs
• Be skilled in negotiating settlements with various stakeholders to achieve equitable solutions
• Have the ability to recommend and justify the use of outside counsel in complex claims situations
• Be adept at networking and building relationships within professional and market associations
• Have a track record of adhering to and enforcing company policies and procedures in claims processing
• Valid licenses by state as required and add states to certifications as needed
• Travel is associated with this role (e.g., court proceedings, mediations, and settlement)

For this position, we currently expect to offer a base salary in the range of $125,000 - $145,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location. In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Where this role is based in the United States of America, this role is Exempt for FLSA purposes. This posting is for an existing vacancy. Rewarding. Challenging. Meaningful. We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company. We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.