Senior Claims Professional

DWF; United States; Remote; USD 80,000 - 97,000; Full time

Benefits offered by this job

Bonus eligible

Medical/dental/vision insurance

401(k) with employer match

Paid time off

Life Insurance

Flexible Spending Accounts

Long Term Disability

Employee Assistance Program

Job summary

DWF is seeking a Sr Claims Professional for a fully remote US role. You will investigate, evaluate, and resolve liability claims, managing the full claim cycle from inception to resolution while collaborating with carriers, brokers, and outside experts.

The position emphasizes strategic case management, negotiation, and effective resolutions within a high-performing national team. Strong analytical and communication skills are required, with adjuster licensure due within 90 days.

Qualifications

• 4+ years of claims handling experience.
• Undergraduate degree or paralegal certificate.
• 4+ years experience within casualty and professional liability claims.
• Proven ability to positively affect high-severity claims outcomes through investigation and negotiation.
• Expert knowledge of coverage within the team’s specialty.
• Excellent verbal and written communication skills.
• Adjuster licensing required within 90 days of employment.

Responsibilities

• Maintains best practices and develops independent strategy, including mediations and trials.
• Use superior knowledge and experience to affect positive claim outcomes via investigation, negotiation and ADRs.
• Identifies and provides potential solutions for emerging exposures and claim trends.
• Managing and adjusting MPL claims for small to medium sized businesses, including insurance brokers, real estate agents, accounts and other financial institutions.
• Proactively handling claims throughout the entire claim cycle from inception to resolution.
• Analyzing policy coverage and drafting coverage analyses based on contract terms and claim details.
• Evaluating liability and damages to determine exposure levels for insureds.

Skills

Claims handling

Negotiation

Analytical thinking

Communication skills

Problem solving

Education

Undergraduate Degree

Paralegal Certificate

Job description

Why join us?

DWF is a global leader in integrated business and legal services, offering a dynamic and fast-paced claims environment. As a Claims Professional, you will play a key role in investigating, evaluating and resolving liability insurance claims, ensuring strategic case management and effective resolutions. This role requires problem-solving skills, the ability to analyze liability, damages and coverage, and the expertise to develop and implement resolution strategies.

Our Sr Claims Professional role is an individual contributor role responsible for the investigating of casualty and professional liability claims for the organization from inception to resolution. Territory includes all of the US and some international claims. Role is responsible for all aspects of the claims, including customers, liaise with external and internal business partners (e.g., outside experts and/or or legal counsel; underwriting; brokers) as required. This is a fully remote role, open to candidates anywhere in the United States, providing flexibility while working within a high-performing national team.

Responsibilities

• Maintains example of best practices, and develops independent strategy including attending mediations and trials, as necessary
• Use superior knowledge and experience to affect positive claim outcomes via investigation, negotiation and utilization of alternative dispute resolutions
• Identifies and provides potential solutions for emerging exposures and claims trends
• Managing and adjusting MPL claims for small to medium sized businesses, including insurance brokers, real estate agents, accounts and other financial institutions;
• Proactively handling claims throughout the entire claim cycle from inception to resolution
• Analyzing policy coverage and drafting coverage analyses based on contract terms and claim details
• Evaluating liability and damages to determine the level of exposure to the insured under the policy
• Collaborating with insurance carriers, brokers and underwriters

What will help you succeed in this role?

• 4+ years of claims handling experience.
• Undergraduate Degree or Paralegal Certificate
• 4+ years experience within casualty and professional liability claims
• Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
• Expert knowledge of coverage within the team’s specialty or focus
• Excellent verbal and written communication skills
• Advanced analytical skills
• Adjuster licensing is required within 90 days of employment

What we offer

The salary range for this role is $79,500 to $97,000 per year. This role is also bonus eligible. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) program with an employer match and financial support programs and resources: Life Insurance, Flexible Spending Accounts, Long Term Disability and EAP (Employee Assistance Program)

About us

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty, and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the center of all that we do.