Senior Claims Manager EPL - Remote

Agence PROvidence; Texas; On-site; USD 110,000 - 160,000; Full time

Job summary

Providence is seeking a Senior Claims Manager for Employment Practice Liability in a fully remote role. You will directly handle EPL claims, evaluate coverage issues, and coordinate with defense counsel to negotiate outcomes, while delivering regular reports to leadership on exposure and trends.

Required are a law/HR background and 10+ years in EPL, risk management, or related insurance. Strong communication, negotiation, and presentation skills are essential, with proficiency in MS Office tools.

Qualifications

• Bachelor's degree in Law/HR or related field or equivalent experience.
• 10+ years of Employment law, risk management or insurance related to employment practices.

Responsibilities

• Evaluate and resolve coverage issues for Employment Practices claims.
• Investigate claims through telephone, written correspondence, and/or personal contact with attorneys and witnesses.
• Present claims and trends to leadership with discussion of coverage, liability, and exposure.

Skills

Negotiation

Communication

Presentation

MS Office

Education

Bachelor's degree in Law/HR or related field

Tools

MS Outlook

Excel

PowerPoint

Job description

Senior Claims Manager - Employment Practice Liability - Fully Remote

Providence is seeking a Senior Claims Manager - Employment Practice Liability ("EPL") for this remote position. The purpose of this position is to provide direct handling of the organization's Employment Practice Liability Claims.

Responsibilities

• Effectively evaluate and resolve coverage issues for Employment Practices claims.
• Investigate the claims through telephone, written correspondence, and/or personal contact with attorneys, business partners, witnesses and others having pertinent information.
• Effectively and efficiently present claims and claim trends to Claim and Legal Leadership to include discussion of coverage, liability assessment and ultimate exposure to the organization.
• Timely analyze information in order to evaluate assigned claims to determine ultimate exposure to the organization.
• Effectively evaluate, negotiate and resolve claims in collaboration with defense counsel and within provided authority utilizing the appropriate denials or releases.
• Provide required reports to leadership, claims, reinsurance, and legal on significant exposure cases.
• Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management.
• Ensure proper referrals and timely updates to appropriate Reinsurer(s).

Essential For Success

• Superior communication skills and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Excellent presentation skills.
• Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint).
• Sufficient keyboarding proficiency to enter data accurately and efficiently.
• Must have valid state-issued driver's license in good standing and be able to drive an automobile.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Integrity Compliance Audit Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Job Schedule: Full Time
Job Shift: Day

Required Qualifications

• Bachelor's Degree Law, HR or related field or an equivalent combination of education and experience
• 10 or more years Employment law, risk management or insurance related to employment practices.
• Background handling EPL claims as a claim professional and/or defending EPL claims as an attorney.

Preferred Qualifications

• Master's Degree
• J.D.

Salary Range by Location

• AK: Anchorage: Min: $52.19, Max: $82.39
• AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
• California: Humboldt: Min: $54.40, Max: $85.88
• California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
• California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
• California: Bakersfield: Min: $52.19, Max: $82.39
• Idaho: Min: $46.44, Max: $73.31
• Montana: Except Great Falls: Min: $42.02, Max: $66.33
• Montana: Great Falls: Min: $39.81, Max: $62.84
• New Mexico: Min: $42.02, Max: $66.33
• Nevada: Min: $54.40, Max: $85.88
• Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
• Oregon: Portland Service Area: Min: $52.19, Max: $82.39
• Texas: Min: $39.81, Max: $62.84
• Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
• Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
• Washington: Tukwila: Min: $54.40, Max: $85.88
• Washington: Eastern: Min: $46.44, Max: $73.31
• Washington: Southeast: Min: $48.65, Max: $76.80

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About The Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.