Senior Claims Examiner, Professional Liability

Arch Insurance Group Inc.; Atlanta (GA); On-site; USD 111,000 - 172,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

401k with match

PTO 20 days

Company holidays

Volunteer Time Off

Life Insurance

Short/Long-Term Disability

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Backup Child & Elder Care

Job summary

Arch Insurance Group Inc. in Atlanta, GA is seeking a Claims professional on the Professional Liability team focusing on Lawyers Professional Liability. You will actively manage claims across jurisdictions in the United States, requiring a JD, 3–7 years of relevant experience, and adjuster licensure.

Responsibilities include developing resolution strategies, handling coverage issues, coordinating with underwriters and counsel, and presenting to senior management. Travel ~15% is expected.

Qualifications

• Bachelor’s degree and Juris Doctorate required.
• 3–7 years of working experience with a primary and/or excess carrier, broker, or law firm supporting commercial accounts for specialty insurance claims.
• Proper and active adjuster licensing in all applicable states.

Responsibilities

• Develop and implement timely and accurate resolution strategies to mitigate indemnity and expense exposure.
• Develop and implement strategy relative to coverage issues aligned with the overall strategy of entrusted matters.
• Identify and assess coverage issues, draft coverage position letters, retain coverage counsel, and review letters and analysis.
• Maintain contact with the business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes.
• Investigate claim and review the insured's materials, pleadings, and other relevant documents.
• Identify and review each jurisdiction's statutes, rules, and case law.
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues.
• Retain counsel when necessary and direct counsel in accordance with resolution strategy.
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves.
• Prepare and present written/oral reports to senior management setting forth issues influencing evaluation and reserves.
• Maintain a diary of all claims, post reserves timely, and respond to inquiries from insured, counsel, underwriters, brokers, and senior management.

Skills

Exceptional communication

Time management

Strategic discussions

Independent & team work

Travel 15%

Education

Bachelor’s degree

Juris Doctorate

Tools

Microsoft Excel

PowerPoint

Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

Arch Insurance Group Inc., AIGI, has an opening with our Claims Division on the Professional Liability Team with a focus on Lawyers Professional Liability. In this role, the responsibilities include actively managing Professional Liability claims in jurisdictions throughout the United States.

Responsibilities

• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposure
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Maintain contact with the business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claim and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrate the ability to take part in active strategic discussions
• Demonstrate the ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 15%

Education

• Bachelor’s degree; Juris Doctorate degree required
• Three to seven (3-7) years of working experience with a primary and or excess carrier, broker, or law firm supporting commercial accounts for specialty insurance claims
• Proper & active adjuster licensing in all applicable states

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$111,100 - $172,465/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

For Colorado Applicants - The deadline to submit your application is:

August 18, 2026

14400 Arch Insurance Group Inc.