Senior Claims Examiner

Coaction Global; Morristown (NJ); Hybrid; USD 96,000 - 124,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Retirement plan

Job summary

Coaction is seeking a Senior Claims Examiner to handle first and third-party Ocean Marine and Energy claims with a focus on coverage interpretation, investigation, and settlement. The role requires desk-level investigations, accurate reserve-setting, and coordination with experts and counsel in a hybrid schedule from our Morristown, NJ office.

Candidates should have 4+ years of general liability claims handling, be willing to obtain licenses in required states, and be able to travel

Qualifications

• 4+ years of claims handling experience, primarily general liability.
• Must be willing to obtain adjuster licenses in all required states.
• Occasional travel may be required.

Responsibilities

• Handle first and third-party Ocean Marine and Energy claims.
• Desk-handle investigations, estimate exposures, and manage documentation.
• Engage experts, set appropriate reserves within authority, and settle claims.
• Prepare coverage letters and maintain claim files with detailed documentation.
• Coordinate with defense counsel, investigators, and surveyors as needed.
• Maintain licenses in required states and participate in mediations or trials as needed.

Skills

Claims handling

General liability experience

Willingness to obtain licensure

Willingness to travel

Job description

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients.

Coaction's fast-paced and dynamic Claim Department seeks a highly motivated Senior Claims Examiner. This position is responsible for providing superior claim service by handling first and third-party Ocean Marine and Energy claims. The individual will desk-handle the claim investigation, estimate exposures, select and deploy experts, obtain appropriate claim documentation, and effect accurate settlement within the prescribed authority and performance standards. All job duties must be carried out in compliance with applicable legal and regulatory requirements. The position will work on a hybrid schedule from our New York or Morristown office.

Responsibilities

• Provide expert claim handling in coverage, investigation, evaluation, and resolution of first and third-party Ocean Marine and Energy Claims, including marine contractors, hull and machinery, cargo, general average, Jones Act, Longshore and Harbor Workers Compensation Act, and energy claims.
• Ability to interpret and apply customized insurance policies to real-life situations.
• Conduct thorough, high-quality investigations utilizing the approved legal and vendor panel as necessary.
• Assigned claims may involve coverage interpretation and litigation, including specialized coverage extensions.
• Prepare appropriate coverage letters for review and approval by claims management.
• Complete an investigation on each claim promptly and thoroughly document the claim file with claim details.
• Handle assigned claims following company guidelines and industry best practices.
• Set accurate reserves on each claim within the given authority level and promptly advise management of claims requiring reserves exceeding authority.
• Maintain a diary system ensuring that each assigned claim receives ongoing attention.
• Possible travel to attend mediations, settlement conferences, and trials.
• Use the claims system to maintain financials, including reserves, and make payments within assigned authority levels.
• Closely manage defense counsel, outside investigators, and surveyors to ensure appropriate loss adjustment expenses.
• Meet with members of other departments to discuss specific claim details or general claims issues.
• Maintain adjuster licenses in states as required.

Qualifications

• Solid planning & organizational skills including time-management and prioritization.
• 4+ years of claims handling experience primarily handling general liability claims.
• Must be willing to obtain adjuster’s license in all states requiring licensure.
• Must be willing to occasionally travel.
• This role must sit in our Morristown, NJ office on our hybrid schedule, being in office no less than 3 days a week**.

Salary range specific to for this role : $96,000-$124,000 + discretionary incentive bonus + benefits depends on various factors including, without limitation, individual and organizational performance. The offered rate of compensation will be based on individual education, experience, and qualifications. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Equal Opportunity Employer

Coaction is an Equal Employment Opportunity employer. Coaction’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.