Senior Claims Advocate Lead — Financial Institutions (Remote)

Alliant Insurance Services; Los Angeles (CA); Presencial; USD 90.000 - 140.000; Tempo integral

Resumo da vaga

Alliant Insurance Services in Los Angeles seeks an experienced claims professional responsible for providing adequate coverage and policy interpretation on medium to large complex claims. This role involves substantial direct client contact, collaboration with brokers, staff, and adjusters, and ongoing case management.

You will manage claims data, prepare coverage positions, support underwriting and client reviews, and deliver training and guidance to service teams.

Qualificações

• Bachelor's degree or equivalent combination of education and experience.
• Eight (8) or more years related work experience in brokerage or carrier.
• Possession of CPCU, AIC and/or ARM preferred.
• Valid Fire and Casualty Broker - Agent license.
• In-depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts.

Responsabilidades

• Manages claims status and prompts various parties to take next step; including prepayment, partial payment, gather information, work with subrogation contacts.
• Partners with client legal counsel on coverage, claims and strategy for settlement.
• Manages primarily medium to large, complex claims.
• Manages and oversees claims data in database including claims updates, running claims runs, analyzing claims information and preparing information for underwriting and/or client review.
• Prepares coverage arguments for client advocacy and form coverage positions as client advocate.
• Provides adequate coverage/policy interpretation for large property and casualty claims.
• Prepares and analyzes loss valuations.
• Attends claims meetings with clients, carriers, legal counsel and adjusters to review claim status, resolve and settle issues.
• Provides follow-up calls, written correspondence and keep records of all work done on behalf of our clients.
• Partners with client on case preparation and support as needed.
• Uses negotiation skills to provide best possible outcome for clients as needed.
• Builds and establishes strong relationships with carriers, adjusters and clients.
• Develops training materials with a client and service team perspective for coverage reviews, loss reporting procedures, claims guidelines in handling various situations.
• Delivers claims training in person and in client workspace as needed.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

Conhecimentos

Communication

Leadership

Analytical thinking

Planning & organization

Interfacing with executives

Independent work

Microsoft Office

Formação

Bachelor's degree

CPCU

AIC

ARM

Fire & Casualty Broker License

Ferramentas

Microsoft Office

Descrição da vaga

Alliant Insurance Services in Los Angeles seeks an experienced claims professional responsible for providing adequate coverage and policy interpretation on medium to large complex claims. This role involves substantial direct client contact, collaboration with brokers, staff, and adjusters, and ongoing case management.

You will manage claims data, prepare coverage positions, support underwriting and client reviews, and deliver training and guidance to service teams.