Senior Claims Advocate - Financial Services Group

Aon plc; Chicago (IL); Hybrid; USD 92,000 - 115,000; Full time

Benefits offered by this job

401(k) with employer contributions

Employee stock purchase plan

Long-term incentive awards

Health, dental and vision insurance

Paid time off & holidays

Job summary

Aon plc in the United States is seeking a Senior Claims Advocate for our Financial Services Group. This hybrid role can be based in New York, Chicago, Atlanta, Denver or Connecticut, and centers on managing FSG claims from start to finish.

You will provide expert advice on reporting procedures, establish and maintain lines of communication with insurers, and collaborate with clients to resolve complex claims while supporting risk management.

Qualifications

• Requires a strong understanding of the claims management process.
• Knowledge of Financial Lines market and insurer partners.
• At least 5 years’ experience handling claims or commensurate legal or insurance experience.
• Bachelor’s degree or equivalent years of proven experience.

Responsibilities

• Manage the claims process for FSG clients from start to finish.
• Provide expert advice on reporting procedures and claims process.
• Ensure timely and accurate reporting of claims.
• Obtain and review coverage positions from insurers.
• Establish and manage lines of communication between clients and insurers.
• Serve as the client’s advocate with insurers and coordinate with defense counsel as needed.
• Support resolution of complex claims in collaboration with clients and carriers.

Skills

Claims management

Financial Lines

Analytical skills

Attention to detail

Customer & interpersonal skills

MS Office

5+ years experience

Education

Bachelor's degree

Tools

MS Office suite

Job description

Senior Claims Advocate - Financial Services Group

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group.

This will be a hybrid role working from our New York, Chicago, Atlanta, Denver or Connecticut Aon office location.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Manage the claims process for Aon’s Financial Services Group’s ("FSG") clients from start to finish
• Provide expert advice on reporting procedures and claims process
• Ensure timely and accurate reporting of claims
• Obtain and review coverage positions from insurers
• Establish and manage lines of communication between clients and insurance carriers
• Serve as the point person for the client on all FSG claims related matters
• Serve as the client’s advocate with the insurers
• Partner with clients to ensure that insurers are updated as necessary with respect to pending claims
• Obtain consent from insurers for retention of defense counsel and vendors
• Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses
• Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies
• Maintain adequate documentation of claims related correspondence
• Work alongside Claims Attorneys to help clients resolve complex claims issues
• Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients
• Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job

How this opportunity is different

Our approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon’s Legal and Claims Practice Group is a significant competitive advantage for our clients.

Skills and experience that will lead to success

• Demonstrates a strong understanding of claims management process
• Possesses knowledge of Financial Lines market and insurer partners
• Analytical skills
• Attention to detail
• Customer and interpersonal skills
• Skilled in MS Office suite
• Has at least 5 years’ experience handling claims or commensurate legal or insurance experience
• Education: Bachelor’s degree or equivalent years of proven experience

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $91,800 - $114,800 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

The salary range reflected is based on a primary work location of New York. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability
• health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions
• Eligibility for benefits is governed by the applicable plan documents and policies.

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