Senior Claims Adjuster - Workers Compensation

Berkshire Hathaway Homestate Companies - Workers Compensation Division; Sacramento (CA); Hybrid; USD 84,820 - 116,370; Full time

Benefits offered by this job

Generous Paid Time Off

Health and Wellness Reimbursement

Tuition Assistance Reimbursement

Job summary

A leading insurance organization in California is looking for a Senior Claims Professional to manage a complex caseload of workers compensation claims. The ideal candidate will have at least eight years of indemnity adjusting experience. Key responsibilities include effective communication with injured workers, managing claims efficiently, and negotiating settlements. This role offers a hybrid work schedule, excellent benefits, and a salary range of $84,820 - $116,370 annually.

Qualifications

• Minimum of eight years of indemnity adjusting experience managing large and/or complex claims.
• Must be designated as a Claims Adjuster per California regulations.
• Proficient on applicable databases and vendor software programs.

Responsibilities

• Manage a complex caseload of workers compensation indemnity claims.
• Communicate effectively with injured workers and employers.
• Prepare and maintain timely, accurate reserves on all claims.
• Negotiate the settlement of claims within designated authority.

Skills

Claims management

Communication

Decision making

Negotiation

Fraud reduction

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

What We're Looking For

BHHC has an immediate opportunity for experienced Workers Compensation Claims Professionals. This position requires a self‑starter who can work under minimum direction, can achieve defined results, and is willing to accept ownership for their work product.

The Senior Claims Professional is responsible for the management of a complex caseload of workers compensation indemnity claims from inception to resolution. This individual works under general supervision with elevated reserve and settlement parameters and is encouraged to participate in special projects focused on process efficiency.

Responsibilities

• Helps injured workers achieve rapid and full medical recovery and early, safe return to work through effective, efficient and timely medical treatment and return-to-work support.
• Effectively communicates with injured workers and employers. Demonstrates expertise and empathy, building trust and moving the claim forward, including timely three-point contacts on all new losses.
• Manages claims with an outcome-based and resolution focus. Demonstrates highly effective strategic plans for future handling that are well outlined in plans of action and followed through in a timely fashion.
• Demonstrates effective decision making in compensability determinations and benefit authorizations (within designated authority parameters). Proactively utilizes resources such as Medical Management, SIU, Subrogation, Recovery and Legal to ensure accurate determinations in compensability, causal relationship, appropriate medical treatment, and to achieve favorable outcomes.
• Prepares and maintains timely, accurate reserves on all claims for expected future costs of medical treatment, benefits and other elements in accordance with Claims Handling Guidelines. Ensures reserves are escalated and approved as appropriate. Ensures there is appropriate reserve documentation in the file.
• Prepares timely and accurate settlement recommendations (within designated authority parameters) and effectively negotiates the settlement of claims.
• Reduces fraud through early identification and escalation.
• Effectively manages defense attorneys. Demonstrates excellence in litigation management by being prepared for hearings in a timely manner and appropriately considering exposures, settlement options, and other legal issues.
• Reviews and approves vocational rehabilitation plans.
• Effectively manages vendors and providers. Identifies need for assignment and removal of vendors and makes effective use of vendor expertise while maintaining ownership of the claim.
• Demonstrates expertise in technical aspects of claim management. Works with Medicare Set Asides, Structured Settlements and/or Part B issues.
• Maintains effective relationships with internal and external service partners, including participation in periodic telephonic claims reviews.
• Calculates and pays benefits in accordance with the law. Ensures that the claim as a whole is managed in accordance with all legal requirements including the issuance of appropriate notices and filings.

What You'd Bring To The Role

• EDUCATION: Minimum of a High School diploma required or equivalent certificate required; Bachelor's degree from four-year college or university preferred.
• DESIGNATION: Designated as a Claims Adjuster or Experienced Claims Adjuster per the California Code of Regulations and has completed the minimum required continuing education credits to adjust workers compensation claims for the State of California; Self‑Insured certification a plus.
• EXPERIENCE: Minimum of eight years of indemnity adjusting experience managing large and/or complex claims and accounts within a workers’ compensation carrier required.
• Maintains qualifying educational criteria to adjust workers’ compensation claims for the State of California; Self‑Insured certification preferred.
• Inquisitive, critical thinker; agile learner with adaptive, smart time management skills.
• To perform this job successfully, an individual should be proficient in the Microsoft Office Suite of applications and be proficient, or able to become proficient, on applicable databases, systems, and vendor software programs.

Why You Should Apply

• Unparalleled financial strength and stability
• Fantastic growth and advancement opportunities
• WFH Hybrid schedule
• Generous Paid Time Off and Holidays
• Excellent Benefits (Medical, Dental, Vision, 401k, etc)
• Health and Wellness Reimbursement
• Tuition Assistance Reimbursement
• Discounts across companies such as GEICO, See’s Candies, etc.

$84,820 - $116,370 a year

This pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The actual salary may be above or below the range. The pay scale applies only to this position and only if it is filled in California. The pay scale may be different for other positions or in other locations.