Senior Claims Adjuster AL BI

Arthur J. Gallagher & Co. (AJG); Mechanicsburg (Cumberland County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

People-first culture

Global reach

Job summary

Arthur J. Gallagher & Co. is seeking a Claims Adjuster specializing in Auto Liability and Complex Bodily Injury to manage claims and litigation across the nation. This remote role requires licensure in multiple states and a strong claims background.

Responsibilities include analyzing exposure, determining proper action, and coordinating with clients to resolve claims while maintaining high service standards. A minimum of 3 years of related claims experience is expected.

Qualifications

• Claims background in Auto Liability, Complex Bodily Injury, and TPA claims.
• Licensure in applicable states per role requirements.
• Experience with claims management processes and resolution.

Responsibilities

• Investigate, evaluate, and resolve Auto Liability claims with informed decisions.
• Collaborate with clients to deliver solutions and improve claims processes.
• Communicate effectively with involved parties and document activity timely.

Skills

Auto liability

Bodily injury

Litigation management

TPA claims

Education

Bachelor's degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics: Third Party Auto Liability, Complex Bodily Injury Claims and Litigation Management, TPA Claims experience

- Jurisdictions: Nationwide

- Licenses: TX, FL, GA, NY

- Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

Ideal candidates for this position will have:

• Claims Background: Auto Liability, Complex Bodily Injury Claims and Litigation Management, TPA Claims experience
• Jurisdictional Experience: Nationwide
• Active Adjusters' licenses: TX, FL, GA

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve Auto Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 3 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree.

#LI-JL1

#Remote

#Liability

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)