Senior Claim Specialist-Westchester Casualty

Chubb; Jersey City (NJ); On-site; USD 67,000 - 105,000; Full time

Job summary

An established industry player is seeking a Senior Claim Specialist to manage high exposure claims with a focus on exceptional customer service. This role involves investigating and settling claims while ensuring quality and compliance with company standards. The ideal candidate will have a strong background in claims handling, excellent analytical skills, and the ability to make informed decisions under pressure. Join a dynamic team where your expertise will contribute to maintaining high standards in claims management and customer satisfaction. This position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for career growth.

Qualifications

• Bachelor’s degree and previous general liability experience required.
• 2+ years experience handling casualty claims with strong background.

Responsibilities

• Investigate and settle high exposure claims with a focus on customer service.
• Analyze coverage and communicate positions under supervision.

Skills

Customer Service

Analytical Skills

Communication Skills

Claims Handling

Decision Making

Interpersonal Skills

Multitasking

Technical Proficiency

Education

Bachelor’s Degree

Job description

Senior Claim Specialist-Westchester Casualty

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Senior Claim Specialist-Westchester Casualty

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Job Description

The Westchester Senior Claim Specialist is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality.

Job Description

The Westchester Senior Claim Specialist is responsible for investigating and settling high exposure, high severity claims while ensuring a high level of customer service and claim file quality.

Duties Include, But Are Not Limited To

• Analyzes coverage and communicates coverage positions, as warranted, under direction of supervisor.
• Provides outstanding customer service and works well with the insured, broker and claimant in the adjustment of trucking and rideshare risks.
• Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
• Directs and closely monitors assignments to experts and defense counsel.
• Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Sets timely reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
• Travels to conferences, mediations, and trials as necessary.
  
  

Qualifications

Minimum Requirements:

Bachelor’s degree and previous general liability experience.

Qualifications

• A minimum of 2+ years experience handling casualty claims.
• Strong background and demonstrated ability in dealing with significant coverage matters.
• Extensive knowledge of claims handling concepts, practices, and procedures
• Ability and willingness to travel as needed
• Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
• Demonstrated strong relational skills particularly in adverse or high-pressure situations.
• Analytical, Detailed Oriented
• Customer focus – responsive with an appropriate sense of urgency
• Strong Communication Skills - including the ability to listen effectively; toconfidently and diplomatically express opinions and voice concerns with other team members; and to present superior written communication to varied audiences.
• Excellent Interpersonal Skills: Ability to establish trust and effective working relationships with others on an external and internal basis.
• Ability to work collaboratively, independently and as part of a team.
• Ability to Multitask
• Ability to adjust and adapt in an ever-changing environment
• Technically proficient
• Committed to high standards of behavior and performance
  
  

The pay range for the role is $67,320 to $104,280. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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