Senior Claim Specialist

Chubb; New Jersey; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance company is seeking an experienced Outside Field Property Claims Adjuster for a remote position, primarily handling claims in Connecticut. Responsibilities include onsite inspections, evaluating insurance coverage, managing claims efficiently, and providing exceptional customer service. Ideal candidates will possess knowledge in personal lines insurance and demonstrate strong communication and analytical skills.

Qualifications

• Full knowledge of personal lines insurance contracts and regulations.
• Experience in commercial claims handling is preferred.
• Prior experience handling complex claims with large exposures.

Responsibilities

• Complete onsite inspections of properties.
• Evaluate contract language and identify coverage issues.
• Develop and maintain strong business relationships with clients.

Skills

Customer service skills

Analysis and evaluation

Legal knowledge of insurance

Excellent communication

Multi-tasking

Tools

Symbility

Xactimate

Microsoft Office

Job description

Chubb is looking for an experienced Outside Field Property Claims adjuster in Connecticut. This is a remote position, and the candidate will be responsible for handling field property claims in Connecticut. The ideal candidate will reside in Connecticut.

Responsibilities

• Complete onsite inspections of properties to include investigating facts, evaluating damages and writing estimates
• Effectively evaluate contract language and identify coverage issues
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
• Maintain an active file diary to move the file toward resolution
• Recognize and pursue recovery
• Adhere to all statutory and regulatory fair claims practices
• Recognize and identify potential fraudulent claims
• Effectively control the use, work product, and expenses of outside vendors
• Effectively evaluate claim facts and negotiate claim settlements
• Develop and maintain strong business relationships with internal and external customers
• Successfully contribute to the development and delivery of the team’s goals, objectives and results
• Maintain service and technical expectations to meet best practices standards
• Supports workload surges and/or Catastrophe Operations as needed to include working overtime
• Establish and maintain rapport with business partners including insureds, agents, and underwriters during designated CATs
• Provide excellent customer service skills to a diverse client base that results in more than satisfied clients

Qualifications

• Full knowledge of personal lines insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred
• Proficiency in Symbility, Xactimate or similar estimating platform experience required
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent verbal and written communication skills
• Innovative thinker with ability to multi-task
• Superior customer service skills
• Working knowledge in Microsoft Office
• Prior experience handling complex claims with large exposures
• Ability to work in multiple systems and utilize provided technology to estimate damages in the field
• Empowerment to make decisions within authority and execute company mission
• Willing to be flexible in work hours (overtime for CAT)
• Maintain current claims adjuster licensing in one or more states preferred but must be willing to obtain additional state licensures.