Senior Cisco Voice Systems Engineer

Cherokee Federal

Sterling (VA)

On-site

USD 175,000 - 190,000

Full time

2 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Job summary

Cherokee Federal is seeking a Systems Engineer Expert (Cisco Voice) to work on-site in Sterling, VA, supporting security accreditation and Cisco Voice infrastructure. You will design, test, and deploy CUCM, Unity, IM&P, and UCCX/UCCE systems, and manage PKI requirements across UC components.

Responsibilities include system upgrades, dialing plan design, endpoint provisioning, and integration with call center technologies.

Qualifications

Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or related field.
11+ years of relevant Voice/UC engineering experience.
Experience with enterprise scale voice environments and security.
Strong troubleshooting of call routing, signaling, and interoperability.

Responsibilities

Work onsite to support security engineering and accreditation tasks.
Design, test, and deploy Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
Implement next generation voice system technologies and support first article engineering.
Participate in security accreditation activities for voice systems.
Manage PKI/certificate requirements across Cisco UC components.
Perform system upgrades, patching, and lifecycle maintenance.
Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
Bridge complex concepts into clear, security-compliant documentation.