Senior CIS Operations Manager - Enterprise Systems Lead
SMX
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Job summary
SMX is seeking a Senior Computer Information Systems Manager to oversee daily operations of enterprise mission systems, ensuring availability, reliability, and performance across a highly available classified environment. This role leads incident response, operational planning, and continuous service improvement, providing technical leadership to system administration personnel and ensuring SLA compliance and readiness.
Full-time onsite position in Ft.
Qualifications
- Bachelor’s degree or equivalent experience required.
- 10+ years supporting enterprise IT operations.
- Experience leading enterprise operations teams.
Responsibilities
- Lead operations of enterprise mission systems.
- Monitor system availability and performance.
- Manage incident response and problem resolution.
- Coordinate maintenance activities.
- Lead root cause analysis efforts.
- Develop operational procedures.
- Coordinate change management.
- Support configuration management activities.
- Provide technical leadership to system administration personnel.
- Ensure SLA compliance and operational readiness.
Skills
Education
Tools
Job description
SMX is seeking a Senior Computer Information Systems Manager to oversee daily operations of enterprise mission systems, ensuring availability, reliability, and performance across a highly available classified environment. This role leads incident response, operational planning, and continuous service improvement, providing technical leadership to system administration personnel and ensuring SLA compliance and readiness.
Full-time onsite position in Ft.
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