Senior CIAM Engineer — Identity Platform Lead

Inspira Financial; Oak Brook (IL); Remote; USD 140,000 - 210,000; Full time

Job summary

Inspira Financial seeks a Customer Identity Senior Engineer to build and operate its customer identity platform, ensuring secure, scalable authentication across multiple customer-facing products.

This role owns identity lifecycle, authentication policies, and platform integrations, requiring scripting capabilities and a service-oriented mindset to support uptime, compliance, and product enablement.

Responsibilities

• Implement, configure, and maintain enterprise CIAM services on PingOne, including authentication policies and orchestration flows.
• Onboard new applications, APIs, and services into the identity ecosystem.
• Manage platform lifecycle activities: patching, maintenance, and capacity planning.
• Develop and maintain runbooks, standards, and procedures for identity services.
• Automate customer account lifecycle and access provisioning workflows.
• Collaborate with product and development teams on secure integration patterns using OAuth2, OIDC, and SAML.
• Monitor authentication performance and error handling with data-driven insights.
• Escalation point for complex authentication and access issues.
• Lead incident, problem, and change management for CIAM systems.
• Shape CIAM strategy through stakeholder input, metrics, threat assessment, and best practices.

Job description

Inspira Financial seeks a Customer Identity Senior Engineer to build and operate its customer identity platform, ensuring secure, scalable authentication across multiple customer-facing products.

This role owns identity lifecycle, authentication policies, and platform integrations, requiring scripting capabilities and a service-oriented mindset to support uptime, compliance, and product enablement.