Senior Change Management Professional

Humana; United States; Remote; USD 78,000 - 108,000; Full time

Job summary

An established industry player seeks a Senior Organization Effectiveness Professional to lead change initiatives within their sales team. This pivotal role focuses on maximizing change adoption through strategic planning and communication. The ideal candidate will have a strong background in program management and change management, demonstrating exceptional problem-solving and organizational skills. Join a dynamic team dedicated to continuous improvement and making a significant impact in the healthcare industry. If you're passionate about driving change and fostering a culture of adaptability, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Disability Insurance

Life Insurance

Qualifications

• 5+ years in program management and leading change initiatives.
• Exceptional communication and interpersonal skills.
• Change management certification or willingness to obtain.

Responsibilities

• Develop strategies to maximize change adoption.
• Manage all stages of change, from planning to reinforcement.
• Coordinate collaboration across teams and lead stakeholder meetings.

Skills

Program Management

Change Management

Project Management

Communication Skills

Problem-Solving

Strategic Thinking

Organizational Skills

Attention to Detail

Interpersonal Skills

Influencing Skills

Education

Bachelor’s in Organizational Psychology

Change Management Certification

Project Management Certification

Tools

Sales Tools

Training Technology

Job description

Become a part of our caring community and help us put health first

We’re looking for a proactive and strategic Senior Organization Effectiveness Professional to develop, implement, and manage change plans for our sales team.

As business products and strategies evolve, this role will ensure our sales team can adapt quickly by focusing on the people side of change. The role involves using change assessments to identify impacts on associates and their work, designing comprehensive change plans, and managing communication, resistance, project coordination, and stakeholder updates. Collaboration with the Training team will be essential to align training strategies with change initiatives.

The ideal candidate is a strategic thinker with a passion for continuous improvement, strong project management skills, and a successful track record in business transitions. This role operates within a larger organization effectiveness team, requiring independent work, strategic influence, and decision-making on complex issues.

Key Responsibilities

1. Develop strategies to maximize change adoption
2. Design processes to support change initiatives
3. Manage all stages of change, from planning to reinforcement
4. Identify risks and develop mitigation plans
5. Address change resistance and create communication plans
6. Coordinate collaboration across teams and lead stakeholder meetings
7. Measure and report on change adoption and success
8. Cultivate a change-ready culture
9. Partner with leadership and stakeholders to align change efforts with organizational goals
10. Manage multiple projects concurrently, ensuring successful delivery
11. Establish metrics to evaluate change impact on performance and outcomes
12. Collect feedback and continuously improve change programs
13. Provide regular insights and updates to leadership

Use your skills to make an impact

Required Qualifications

• 5+ years in program management and leading change initiatives
• Understanding of how people process change
• Proven ability to manage multiple projects with deadlines
• Decision-making skills in ambiguous situations
• Change management certification or willingness to obtain within 60 days
• Exceptional communication and interpersonal skills
• Ability to simplify complex messages
• Solution-focused mindset and growth orientation
• Influencing skills to achieve goals
• Strong problem-solving and strategic thinking
• Excellent organizational and time management skills
• Attention to detail
• Passion for continuous improvement

Preferred Qualifications

• Bachelor’s in Organizational Psychology, Development, or related field
• Prosci Certified Change Practitioner
• Project management or training certifications (e.g., PMP, Agile, CPTD)
• Knowledge of sales processes and tools
• Experience in healthcare, insurance, or sales organizations
• Experience with instructional design and training tech

Travel: Occasional travel to Humana offices may be required.

Scheduled Weekly Hours: 40

Pay Range: $78,400 - $107,800 annually, based on location and experience. Eligible for bonus incentives.

Benefits: Humana offers medical, dental, vision, 401(k), paid time off, disability, life insurance, and more.

Application Deadline: 05-11-2025

About us

Humana Inc. is committed to putting health first through innovative insurance and healthcare services, aiming to improve quality of life for diverse populations.

Equal Opportunity Employer

Humana does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or veteran status, and is committed to affirmative action and fair employment practices.

About the company

Humana strives to create personalized health paths for every individual, working with you to meet your unique needs.