Senior CCWIS Consultant

NTT DATA Services; Concord (NH); Remote; USD 124,000 - 184,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with company match

Paid time off

Job summary

NTT DATA is seeking a Senior CCWIS Consultant for a remote-based role supporting child welfare modernization initiatives, with up to 25% travel to Concord, NH. You will translate CCWIS requirements, support procurement, and later perform IV&V activities to assess vendor processes and deliverables.

The role requires deep CCWIS knowledge, strong analytical capabilities, and experience guiding complex healthcare and human services implementations, ensuring compliance with federal CCWIS standards

Qualifications

• Minimum 8 years of professional experience supporting health and human services information technology, child welfare programs, case management systems, or comparable system modernization initiatives.
• Minimum 2 years of experience in a leadership role on a Comprehensive Child Welfare Information System (CCWIS) implementation.
• Experience with system requirements definition and analysis, performance measurement, and technical considerations including enterprise architecture, network communications, infrastructure development, and interoperability.

Responsibilities

• Serve as the senior CCWIS and child welfare subject matter expert, advising project leadership, business, IT, and multidisciplinary project teams on federal CCWIS requirements, child welfare program needs, and their application throughout procurement and implementation.
• Lead and support the development, decomposition, refinement, validation, and traceability of business requirements, use cases, user stories, and acceptance criteria needed to support CCWIS procurement and subsequent implementation.
• Assess requirements, scope, future-state capabilities, and proposed solution approaches against CCWIS requirements, technical bulletins, and program needs.
• Develop and facilitate as-is and to-be CCWIS business processes, identifying changes to policy, practice, roles, workflows, workload, information needs, and system functionality, and support Organizational Change Management activities.
• Provide CCWIS and child welfare subject matter input to strategic planning, roadmap development, and Advance Planning Document activities, ensuring alignment with federal requirements and program priorities.
• Support procurement development and evaluation by reviewing requirements, use cases, procurement documents, evaluation materials, and proposed solution approaches for completeness and traceability.

Job description

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Senior CCWIS Consultant to join our team in Concord, New Hampshire (US-NH), United States (US).

Overview of job:

The Senior CCWIS Consultant will serve as a senior child welfare and Comprehensive Child Welfare Information System (CCWIS) subject matter expert, working collaboratively with the client, project team, and vendors to support the procurement and implementation of a new CCWIS solution. During the procurement phase, the consultant will help translate child welfare program needs, business processes, and federal CCWIS requirements into clear requirements, use cases, user stories, future-state capabilities, and other procurement inputs.

The Senior CCWIS Consultant will apply substantive knowledge of child welfare programs and practice, federal CCWIS requirements, and CCWIS Design, Development, and Implementation (DDI) to evaluate requirements and proposed functionality against program needs. The consultant will also support business process redesign and use AI-enabled tools, where appropriate, to accelerate requirements and user story development, refinement, quality review, and traceability.

When the project transitions into DDI, the consultant will shift to an Independent Verification and Validation (IV&V) role and independently assess the Solution vendor's project management and system development processes, project artifacts, deliverables, and solution functionality. The consultant will evaluate areas such as requirements management and traceability, design, quality management, testing, training, data conversion, interfaces, and other implementation activities for accuracy, completeness, quality, compliance with contractual and functional requirements, alignment with child welfare program needs, and conformance with federal CCWIS expectations. The consultant will identify risks, gaps, and concerns and develop evidence-based findings and recommendations to support State and federal stakeholder decision‑making.

The Senior CCWIS Consultant will also provide CCWIS and child welfare subject matter expertise across Expanded IV&V activities, including strategic planning and roadmap development, business process redesign, procurement, federal Advance Planning Documents, organizational change management, and other functional and technical workstreams where child welfare or CCWIS expertise is required.

The position is remote, with the possibility of up to 25% travel to the client location in Concord, New Hampshire.

Job Responsibilities Include:

• Serve as the senior CCWIS and child welfare subject matter expert, advising project leadership, business, IT, and multidisciplinary project teams on federal CCWIS requirements, child welfare program needs, and their application throughout procurement and implementation.
• Lead and support the development, decomposition, refinement, validation, and traceability of business requirements, use cases, user stories, and acceptance criteria needed to support CCWIS procurement and subsequent implementation.
• Assess requirements, scope, future-state capabilities, and proposed solution approaches against Administration for Children and Families (ACF) CCWIS requirements, applicable CCWIS Technical Bulletins, approved federal planning documents, and child welfare program needs.
• Develop, revise, and facilitate as‑is and to‑be child welfare business processes by CCWIS module, identifying changes to policy, practice, roles, workflows, workload, information needs, and system functionality, and support related Organizational Change Management activities.
• Provide CCWIS and child welfare subject matter expertise to strategic planning, future‑state capability assessments, CCWIS roadmap development, and Advance Planning Document activities, ensuring recommendations and planned capabilities align with federal requirements and program priorities.
• Support procurement development and evaluation by reviewing requirements, use cases, procurement documents, evaluation materials, and proposed solution approaches for completeness, consistency, traceability, program accuracy, and alignment with CCWIS and child welfare needs.
• Apply AI-enabled tools, where appropriate, to accelerate the creation, decomposition, analysis, and quality review of requirements, use cases, user stories, acceptance criteria, business processes, and other project work products for client validation.
• Evaluate and provide CCWIS subject matter input to Expanded IV&V work involving federal reporting, data quality, data conversion, interfaces and interoperability, testing, training, user experience, security, architecture, and other cross‑module dependencies, collaborating with specialized functional and technical subject matter experts as appropriate.
• During DDI, independently assess the Solution vendor's requirements management, design, development, quality management, testing, training, data conversion, interfaces, and other implementation processes and deliverables for completeness, quality, requirements traceability, contractual and functional compliance, and alignment with child welfare and federal CCWIS expectations.
• Identify, document, and communicate CCWIS compliance risks, requirements gaps, program impacts, and recommendations, and contribute to high-quality Expanded IV&V deliverables, assessment reports, project status reporting, stakeholder communications, and State and federal presentations.

Required Qualifications:

• Minimum 8 years of professional experience supporting health and human services information technology, child welfare programs, case management systems, or comparable system modernization initiatives.
• Minimum 2 years of experience in a leadership role on a Comprehensive Child Welfare Information System (CCWIS) implementation.
• Experience with system requirements definition and analysis, performance measurement, and technical considerations including enterprise architecture, network communications, infrastructure development, and interoperability.

Preferred Skills:

• Experience developing and managing requirements, use cases, user stories, acceptance criteria, and requirements traceability for a CCWIS or comparable health and human services system procurement or implementation.
• Experience performing Independent Verification and Validation (IV&V), quality assurance, or other independent assessments of large‑scale health and human services system implementations, including review of vendor processes, plans, deliverables, and project performance.
• Experience developing as‑is and to‑be business process models and facilitating business process redesign sessions with child welfare or health and human services program staff.
• Experience applying federal CCWIS requirements, CCWIS Technical Bulletins, Advance Planning Documents, or other federal child welfare system requirements.
• Knowledge of federal child welfare reporting and data requirements, including Adoption and Foster Care Analysis and Reporting System (AFCARS), National Child Abuse and Neglect Data System (NCANDS), and National Youth in Transition Database (NYTD).
• Experience with data exchanges, interoperability, data quality, data conversion, testing, or related implementation areas for large health and human services systems.
• Experience using AI‑enabled tools to draft, refine, analyze, decompose, or perform quality reviews of requirements, use cases, user stories, or acceptance criteria.
• Experience supporting state government technology procurements and modular, Agile, iterative, or hybrid CCWIS or health and human services system implementations

The starting pay range for this role is $124,166 to $183,950.

• This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long‑term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Nearest Major Market: Concord
Nearest Secondary Market: Manchester
Job Segment: Information Technology, IT Architecture, User Experience, Quality Assurance, Database, Technology