Senior Catering Sales Manager (FT) ("Gerente de Ventas de Catering")

Lodgetorreypines; California (MO); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading resort is seeking a Senior Catering Sales Manager to oversee catering sales and event coordination, ensuring high professional standards. The ideal candidate will have a strong sales focus, excellent customer service skills, and the ability to manage multiple events. This role offers competitive compensation, including base salary and commission, along with various employee benefits and opportunities for career advancement.

Benefits

Discounted Hotel Rooms

Free Employee Parking

Free Meals & Refreshments

Health, Dental, Vision Insurance

401k with match

Discounts on cell phone bills

Qualifications

• At least 1-2 years of relevant experience and/or training.
• Experience running shifts and managing performance.

Responsibilities

• Manages the sale and coordinates all arrangements for catered events.
• Conducts scheduled and walk-in site tours of the property.
• Prepares catering contracts and liaises with the marketing department.

Skills

Problem Solving

Guest Service

Teamwork

Education

Four-year bachelor's degree

Trade school degree

Job description

Job Details

Level: Senior

Job Location: Lodge - La Jolla , CA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $75000.00 - $85000.00 Base+Commission/month

Travel Percentage: None

Job Shift: Day / Evening

Job Category: Management - Sales & Marketing

Description

LOCATION

The Lodge at Torrey Pines
Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.

The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY
The SeniorCatering Sales Manager ("Gerente de Catering") manages the sale and coordinates all arrangements for individuals having catered events at the resort, following the highest professional standards and promoting the company's sales-focused culture.

PAY & PERKS

• Compensation: $75,000 - $85,000** + Earned Commission from Event Service Charges
• Earn $1000for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hiredreferralat any Evans Hotels property.
• Discounted Hotel Rooms for you, family and friends.
• Free Employee Parking and/or discounted MTS Pronto card.
• Free Meals & Refreshments during working shifts.
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Aggressively sells and solicits prospective customers according to property marketing plan and encourages them to book private-party functions at our property.
• Conducts scheduled and walk-in site tours of property.
• Meets with client and proactively helps them to choose specific banquet space and menus for the function.
• Accurately prepares catering contracts with program arrangements.
• Liaises with Marketing Department to assists with marketing materials such as submitting weddings to external wedding websites, developing and implementing programs to service and retain Catering business.
• Introduce new initiatives and practices to elevate Catering Sales experience and offerings.
• Identify new markets and develop solicitation strategies to introduce such markets.
• Assists in team leadership duties such as leading by example in conflict resolution, client management, system administrative management, timely communicating client’s needs to hotel staff and supporting DOCCS and ADOCCS.
• Acts as a leader within the Catering department, serves as a mentor for Catering Coordinator and Catering Manager. Assists with other Department Managers events and site visits when needed.
• Organizes account files and keeps a good track on tentative and definite bookings.
• Courteously welcomes and greets clients at the beginning of each function, and oversees function to ensure it is being run in a smooth and timely fashion.
• Introduces Banquet Manager and Banquet Captain in charge of the function to the client, in order to assure all needs and problems will be taken care of promptly.
• Runs weekly and monthly pace reports and ensures that monthly forecast is accurate.
• Resolves all disputes and/or operational issues before, during or after an event to a positive result.
• Reports any safety hazards or injuries and makes recommendations to eliminate future liabilities.
• Consults with representatives of client group or organization to plan details such as number of persons expected, space desired, and food service schedule.
• Notifies various department heads of event arrangements made.
• Inspects rooms and displays for conformance to needs and desires of group.
• Builds and maintains relationships with external vendors such as Wedding Planners, Rental Companies, Photographers and Florists.
• Regularly plans and initiates informational site visits and FAM events.
• Network with other similar hotels and Global Sales Organizations to maximize business opportunities.
• Develops and executes a successful business plan for the Catering department.
• Identifies areas of improvement, initiates action steps and follows through on a timely basis.

Qualifications

QUALIFICATIONS

• Four-year bachelor's degree, two-year associates degree, trade school degree, professional certification or any equivalent.
• At least 1-2 years of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Experience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.
• Experience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.
• Availability to work on weekends and holidays is required.
• Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.