Senior Catastrophe Property Claims Adjuster

SageSure Insurance Managers LLC; United States; À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

SageSure Insurance Managers LLC is seeking a Senior Catastrophe Claims Adjuster for our desk-based claims team in the United States. The role requires 5+ years of property claims experience, strong estimating skills, and the ability to distill complex information for customers.

You will communicate and negotiate across customers, contractors, and public adjusters while supporting catastrophe response and potential overtime.

Qualifications

• Bachelor's degree or equivalent education.
• 5+ years of property claims experience.
• Excellent written and verbal communication skills.
• Strong organizational abilities and empathy.

Responsabilités

• Investigate and document property claims, including policy review, statements, inspections, reserves, estimates, and settlements.
• Communicate claim updates verbally and in writing to stakeholders.
• Ensure compliance with regulations and internal processes.
• Provide technical expertise and act as SME for claims projects.
• Mentor less experienced staff and support catastrophe response, including overtime.
• Lead high-profile investigations involving complex fraud referrals.

Connaissances

Estimating skills

Property claims experience

Communication skills

Organizational abilities

Empathetic interpersonal skills

Formation

Bachelor's degree or equivalent

Description du poste

Overview

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Catastrophe Claims Adjuster. A qualified candidate will have strong estimating skills, can comfortably handle high severity losses, and distill complex information for customers. You'll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you'd be doing

• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Provide technical expertise and serve as an SME for Claims-related projects
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime and deployment
• Any other duties needed to help drive our purpose and fulfill our values
• Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals. These cases often carry significant exposure and complexity, demanding leadership and expertise to ensure their successful resolution.

We're looking for someone who has

• Bachelor's degree in a related field or equivalent relevant education.
• 5+ years of property claims experience
• Estimating skills
• Excellent written and verbal communication skills
• Strong organizational abilities
• Empathetic interpersonal skills
• Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed

Highly preferred candidates also have

• Field claims experience
• Experience in catastrophe-focused environments
• Professional designations

About the Claims team at SageSure

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

About SageSure

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders.

We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges.

Equal Opportunity Employer

SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and