Senior Casualty Claims Specialist

Sompo International; Miami (FL); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Medical plans

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Parental leave

Employee Assistance Program

Job summary

Sompo International seeks a Senior Casualty Claims Specialist to manage a diverse casualty claims portfolio, including Auto and GL, with strong technical acumen and legal insight. The role involves collaboration with underwriters, management, and external counsel across multiple U.S.

offices including Miami, NYC, and others. You will analyze coverage, set reserves, and drive claim strategies while maintaining high-quality documentation and cross-team knowledge sharing.

Qualifications

• 7–10 years of experience in a technical insurance claims role or insurance defense law firm.
• Strong claim technical acumen and accuracy with good customer service.
• Ability to analyze coverage, reserves, and exposure; manage Mediations as needed.

Responsibilities

• Manage a casualty claims portfolio with bodily injury, property damage, and coverage issues.
• Conduct coverage and exposure analysis, establish reserves, identify severity issues.
• Communicate developments with management, underwriters, and stakeholders.
• Oversee assigned counsel and execute claim strategies to control expenses.
• Maintain accurate claim documentation, diaries, and portfolio trends.
• Support renewals, policy drafting, negotiations, and knowledge sharing.

Skills

Casualty claims

Claim analysis

Mediation

Communication

Reserving

Education

BA/BS degree

Juris Doctor preferred

Tools

Guidewire

Genius

ImageRight

MS Office

Job description

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Senior Casualty Claims Specialist in our Moderate Severity Casualty.

This position primarily focuses on the execution of claim handling responsibilities for primary and excess Auto and GL claims. The candidate must possess strong claim technical acumen, legal insight, accuracy, responsiveness and display a high degree of customer service. The successful candidate must be able to manage casualty claims while providing insight and analysis on claim exposures to management and our underwriting partners. The applicant must be an effective verbal and written communicator and work well in a team environment. The candidate must be agile, effective at priority setting, willing to travel to attend mediations (under proper conditions), and one who excels at interaction with internal and external customers, underwriters, peers and management.

Location: This position will be based out of our New York, NY; Purchase, NY; Garden City, NY; Morristown, NJ; Charlotte, NC; Miami, Fl; Chicago, IL; or Alpharetta, GA office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Manage a casualty claims portfolio involving significant bodily injury, property damage, and coverage issues.
• Conduct coverage and exposure analysis, establish appropriate reserves, and identify severity issues early.
• Communicate key developments promptly with management, underwriters, and other stakeholders.
• Oversee assigned counsel and execute claim strategies to control expenses and resolve litigated matters.
• Maintain accurate, timely claim documentation, correspondence, diaries, and portfolio trend analysis in line with company standards.
• Support renewals, policy and endorsement drafting, negotiations, and ongoing technical knowledge-sharing across the team.

What you’ll bring:

• BA/BS degree required; Juris Doctor preferred.
• Insurance-related designations such as CPCU, IIA, or SCLA are a plus.
• 7–10 years of experience in a technical insurance claims role or insurance defense law firm.
• Strong ability to assess coverage, tender opportunities, reserving, underlying claim files, and resolve claims, including through mediation.
• Excellent writing, presentation, and communication skills, with the ability to build strong relationships with underwriting and support marketing efforts.
• Proven ability to manage multiple projects, prioritize effectively, work independently, and use systems such as MS Word, Excel, Outlook, and claims platforms like Guidewire, Genius, and ImageRight.
• Willing to travel to attend mediations when needed.

Salary Range: $125,000 – $175,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand fo r:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.