Senior Casualty Claims Examiner Construction Defect

Howden; Sacramento (CA); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Unlimited PTO

Paid volunteer days

Job summary

Howden is seeking a Senior Casualty Claims Examiner for Construction Defect to independently manage low to moderate exposure claims in residential and commercial construction. Remote work option with 0–10% travel is offered.

You will initiate contact with relevant parties, analyze coverage, draft position letters, and coordinate with defense counsel and experts while monitoring litigation plans and budgets. Bachelor's degree is preferred and 2–7 years of related experience is desirable.

Qualifications

• Bachelor’s degree preferred.
• 2–7 years construction defect claims experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of industry trends and legal developments affecting claims handling.
• Ability to manage multiple claims and competing priorities.
• Ability to adapt to evolving regulatory and legal environments.

Responsibilities

• Manage low to moderate exposure construction defect claims involving residential and commercial projects.
• Initiate timely contact with all relevant parties upon claim assignment.
• Analyze insurance policies to determine applicable coverage.
• Draft and issue coverage position letters.
• Coordinate with defense counsel and experts while managing litigation plans and budgets.
• Maintain timely, accurate, and complete documentation of all claim activities and decisions.
• Collaborate with underwriting and internal teams to share insights and coordinate claim strategies.
• Provide feedback to business partners to support continuous improvement in claims handling.

Skills

Casualty claims handling

Construction defect knowledge

Multi-claim prioritization

Communication skills

Regulatory awareness

Education

Bachelor's degree preferred

Tools

MS Office

Job description

We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

Senior Casualty Claims Examiner Construction Defect

Classification: Exempt/Full-time

• Reports to: Claims Manager
• Travel: 0-10%
• Location: Remote

Casualty Claims Examiner with our Construction Defect Claims team.

Construction Defect Claims team, you will independently manage low to moderate exposure claims involving alleged defects in residential and commercial construction.

Initiate timely contact with all relevant parties upon claim assignment

• Handle low to moderate exposure construction defect claims involving residential and commercial projects.
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Ensure all claim activities comply with DOI regulations and internal policies
• Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Bachelor’s degree preferred

• 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of industry trends and legal developments affecting claims handling
• Ability to manage multiple claims and competing priorities
• Ability to adapt to evolving regulatory and legal environments
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment

Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.