Senior Casualty Claims Examiner Construction Defect

Howden; California; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Unlimited PTO

401k with company match

Paid volunteer days

Job summary

Howden is seeking a Senior Casualty Claims Examiner focused on construction defect to join our team working remotely in the United States. You will investigate claims, analyze policy coverages, and coordinate with internal and external stakeholders to resolve claims efficiently while meeting regulatory requirements.

In this role you will independently handle low to moderate exposure construction defect claims for residential and commercial projects, manage claims lifecycle, and contribute to

Qualifications

• 2–7 years of construction defect claims experience preferred.
• Proficiency in Microsoft Office Suite.
• Knowledge of industry trends and regulatory developments affecting claims handling.
• Ability to manage multiple claims and competing priorities.
• Ability to adapt to evolving regulatory and legal environments.

Responsibilities

• Initiate timely contact with all relevant parties upon claim assignment
• Handle low to moderate exposure construction defect claims involving residential and commercial projects.
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Ensure all claim activities comply with DOI regulations and internal policies
• Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Skills

Construction defect claims experience

Ability to manage multiple claims

Regulatory awareness

Proficiency in Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Senior Casualty Claims Examiner Construction Defect

We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

Job Details

• Classification: Exempt/Full-time
• Reports to: Claims Manager
• Travel: 0-10%
• Location: Remote

Role Overview

Casualty Claims Examiner with our Construction Defect Claims team. Casualty Examiners play a critical role in managing and resolving insurance claims with accuracy and efficiency, while complying with state regulatory requirements. In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution.

Construction Defect Claims team, you will independently manage low to moderate exposure claims involving alleged defects in residential and commercial construction.

Responsibilities

• Initiate timely contact with all relevant parties upon claim assignment
• Handle low to moderate exposure construction defect claims involving residential and commercial projects.
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Ensure all claim activities comply with DOI regulations and internal policies
• Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Qualifications

• Bachelor’s degree preferred
• 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of industry trends and legal developments affecting claims handling
• Ability to manage multiple claims and competing priorities
• Ability to adapt to evolving regulatory and legal environments
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment

Benefits

• medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

Company Culture

We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

Equal Employment Opportunity Statement

DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.