Senior Cash Applications Specialist

Centric Brands; Greensboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Summer Fridays

Generous PTO

Merchandise discounts

Job summary

Centric Brands in Greensboro, NC is seeking a Senior Cash Applications Specialist to manage the accurate and timely posting of customer payments in a fast-paced AR environment.

You will leverage automation, investigate unapplied cash, and collaborate across departments to resolve discrepancies. The role reports to the Cash Applications Manager and offers a competitive salary and comprehensive benefits.

Qualifications

• Experience in Cash Applications or Accounts Receivable required.
• Strong analytical and problem-solving abilities for researching discrepancies.
• Excellent written and verbal communication with customers and internal teams.
• Ability to work in a high-volume, fast-paced transaction environment.
• Proficiency with Microsoft Excel and ERP systems.

Responsibilities

• Process and apply high volumes of customer payments (ACH, wire, checks).
• Review remittance information to allocate payments to invoices and items.
• Research unidentified or unapplied cash and resolve discrepancies.
• Coordinate with internal teams to resolve payment-related issues.

Skills

Cash Applications

Accounts Receivable

Analytical skills

Attention to detail

Communication skills

Tools

Microsoft Excel

ERP systems

Job description

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Whether you are an entry-level Analyst or our CFO, a career in Finance with Centric Brands will give you exciting opportunities to impact our bottom-line results. Our Finance team supports the business in a variety of ways – from P&L statements to budget projections and forecasts, cost analyses, vendor and supplier billing and even payroll. A career here can provide you with numerous opportunities to advance your career as you work cross-functionally with other teams both internally and externally.

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include

The Senior Cash Applications Specialist is responsible for the accurate and timely application of customer payments within a fast-paced, high-volume Accounts Receivable environment. This position requires strong analytical and problem-solving skills to identify customer remittances, determine appropriate payment application, research discrepancies, and ensure cash is accurately posted and coded.

The successful candidate must be proficient in leveraging automation and manually researching complex customer accounts, resolving unapplied or unidentified cash, understanding deductions and chargebacks, and collaborating across departments to support accurate customer account balances.

This position reports to the Cash Applications Manager.

Key Responsibilities

• Process and apply high volumes of customer payments, including ACH, wire, check, and other electronic payment methods.
• Review and interpret customer remittance information to determine the appropriate application of payments to invoices and other open items.
• Research unidentified or unapplied cash using customer documentation, internal systems, account history, customer portals and other available resources.
• Contact customers when necessary to obtain remittance information or clarify payment details.
• Identify and appropriately code deductions, chargebacks, short payments, overpayments, credits, and other payment variances.
• Route deductions, chargebacks, and other exceptions to the appropriate AR team for research and resolution.
• Apply basic accounting principles, including debits and credits, when posting, coding, correcting, or researching transactions.
• Perform payment reversals, reapplications, and account corrections when appropriate and authorized.
• Perform remote deposit functions, including preparation, processing, and verification of customer checks.
• Collaborate with Collections, Credit, Chargebacks/Deductions, Accounting, Customer Service, and other internal departments to research and resolve payment-related issues.
• Maintain clear and accurate supporting documentation and audit trails for cash application activity.
• Escalate complex or unresolved payment discrepancies to the Cash Applications Manager as appropriate.
• Follow established internal controls, segregation-of-duties requirements, and company policies related to cash handling and transaction processing.
• Identify recurring cash application issues and communicate opportunities for process improvement.

Our Best Fit Candidate Would Have

• Prior experience in Cash Applications, Accounts Receivable, or a related accounting function required.
• Experience working in a high-volume, fast-paced transaction processing environment.
• Working knowledge of Accounts Receivable processes and basic accounting principles, including debits and credits.
• Understanding of customer remittances, deductions, chargebacks, short payments, credits, and unapplied cash.
• Strong analytical and problem-solving skills with the ability to independently research account and payment discrepancies.
• Strong attention to detail and commitment to accuracy.
• Strong written and verbal communication skills, including professional communication with customers.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Experience with ERP and Accounts Receivable systems.
• Experience with remote deposit processing or similar banking functions preferred.

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.

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Centric Brands is an Equal Opportunity Employer

Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams .