Senior Case Manager - Reentry & Community Programs

Community-Partners-in-Actio; Waterbury (CT); On-site; USD 60,000 - 73,000; Full time

Job summary

Community Partners in Action (CPA) in Waterbury, CT, is seeking a Supervising Case Manager for the WAIC program. You will oversee all AIC case management services, staff supervision, and day-to-day operations to ensure program success and compliance with funder requirements.

The ideal candidate holds a Bachelor's in social sciences with two years in case management and supervision, plus a valid driver’s license. Bilingual English/Spanish is preferred; Counseling background is a plus.

Qualifications

• Bachelor's degree, preferably in social science field and two years of experience in case management and staff supervision.
• Equivalent work experience will be considered in lieu of bachelor's degree.
• Counseling background preferred.
• Valid Driver's License and reliable transportation required.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Commit to the agency mission and program goals.
• Promote a culture of respect, empathy, belonging and eliminate bias in our beliefs and support systems.
• Provide ongoing leadership and supervision for direct reports.
• Oversee assigned day to day operations.
• Assist in hiring, training, development and termination of staff.
• Conduct weekly team meetings.
• Conduct formal monthly supervision with direct reports utilizing ISL's.
• Ensure program compliance with contract and funder requirements for assigned functions.
• As appropriate, serve as point of contact for program's referral sources.
• Share on call responsibilities with program leadership team.
• Maintain clear and open communication with referral sources/funder network.
• Assign cases to staff according to the AIC File Assignment Structure.
• Review client files to ensure accuracy, completion and thoroughness.
• Review and provide input for Individual Service Plans.
• Ensure that accurate client data is entered in CDCS and reports are submitted on a timely basis.
• Manage CDCS ques.
• Assist with utilization and maintenance of CDCS.
• Pull the following CDCS reports weekly and respond accordingly to all issues: Active Client List, Data Quality Check List, Timelines.
• As needed, solicit client satisfaction feedback.
• Attend monthly AIC Leadership meeting.
• Participate in Quality Assurance reviews as required.
• Adhere to PREA Standards and ensure PREA compliance.
• Conduct urinalysis as requested.
• Assume Program Manager duties as needed.
• Represent program and/or agency at request of Program Manager.
• Regular and Reliable attendance.
• Perform all other leadership tasks and duties as required.

Skills

Emotional intelligence

Written communication

Verbal communication

Decision making

Cognitive behavioral approaches

Education

Bachelor's degree in social sciences

Job description

Community Partners in Action (CPA) in Waterbury, CT, is seeking a Supervising Case Manager for the WAIC program. You will oversee all AIC case management services, staff supervision, and day-to-day operations to ensure program success and compliance with funder requirements.

The ideal candidate holds a Bachelor's in social sciences with two years in case management and supervision, plus a valid driver’s license. Bilingual English/Spanish is preferred; Counseling background is a plus.