Senior Case Manager

The Kintock Group; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

The Kintock Group seeks a Supervising Case Manager to lead a team of case managers, oversee case histories, parole and furlough planning, and related administrative duties under the supervision of the Program Director.

You will perform performance reviews, attend staff meetings, ensure ACA/licensure standards are met, supervise counselors, and prepare reports and training for new staff.

Qualifications

• Bachelor’s Degree in criminal justice or a social science.
• Three years of relevant performance in an adult residential environment, including staff supervision.
• Strong communication, leadership, and compliance with ACA/licensure standards.

Responsibilities

• Provide leadership through the supervision of Case Managers in terms of direction, input, feedback, and role modeling.
• Conduct performance reviews and taking disciplinary action.
• Conduct program staff meetings in absence of (Director).
• Represent case management services in management meetings.
• Assist with counselor/case manager’s duties when needed.
• Participate in mandatory training and staff development sessions.
• Ensure that the duties of this position are performed in accordance with contract, ACA, licensure, and corporate standards.
• Required to perform all assigned ACA related duties.
• Prepare appropriate reports.
• Review all case management reports, including Parole Summaries, Discharge Summaries, Progress Notes and Incident reports.
• Training all new case management and case management coordinator staff members.
• Perform all other work related duties as assigned by the Director.
• Schedule planned treatment activities, including individual and group sessions and maintain adherence to same.
• Schedule program staff to cover group activities.

Skills

Effective communication skills

Computer literacy (Microsoft Office)

Follow rules and procedures

Facilitate groups/workshops

Establish relationships with treatment

Flexible work schedule

Maintain client clearance

Education

Bachelor’s degree in criminal justice or social science

Job description

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Under the supervision of the Program Director, in addition to managing a modified case load, this position provides supervision for other case managers in preparing case histories and records parole and furlough planning, referrals, and other related administrative duties. At the discretion of the program director, this position may be assigned to oversee program activities and supervise other counselors.

DUTIES:

• Provide leadership through the supervision of Case Managers in terms of direction, input, feedback, and role modeling
• Conduct performance reviews and taking disciplinary action
• Conduct program staff meetings in absence of (Director)
• Represent case management services in management meetings
• Assist with counselor/case manager’s duties when needed
• Participate in mandatory training and staff development sessions;
• Ensure that the duties of this position are performed in accordance with contract, ACA, licensure, and corporate standards.
• Required to perform all assigned ACA related duties
• Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
• Prepare appropriate reports
• Review all case management reports, including Parole Summaries, Discharge Summaries, Progress Notes and Incident reports
• Training all new case management and case management coordinator staff members
• Perform all other work related duties as assigned by the Director
• At the direction may perform the following ancillary meetings: discharge planning, case conference, staff meeting
• Schedule planned treatment activities, including individual and group sessions and maintain adherence to same
• Schedule program staff to cover group activities

ABILITY TO:

• Effective communication skills (written and oral)
• Computer Literacy proficiency in Microsoft Office preferred.
• Ability to comprehend and follow established rules, regulations, policies and procedures.
• Ability to follow course curriculum, facilitate groups and/or workshops.
• Must be able to establish and maintain relationships with community treatment facilities and other resources essential to case management;
• Maintain appropriate clearance to service respective clients, and
• Manage a flexible work schedule.

Academic and Work Experience:

• A Bachelor’s Degree in criminal justice or a social science.
• Three years of effective relevant performance in an adult residential environment (preferably corrections) including staff supervision, and