Senior Care STARS & HEDIS Quality Coordinator

ArchWell Health; Surprise (AZ); On-site; USD 52,000 - 78,000; Full time

Job summary

ArchWell Health is actively seeking a Market Quality Coordinator to monitor CMS STARS and HEDIS measures within our Arizona market and collaborate with center leadership to close gaps. You will conduct medical record reviews, coordinate patient outreach, and schedule in-center screenings to support high-quality, age-focused primary care for our senior members in a collaborative, compliant environment.

Join a values-driven team that emphasizes compassion, excellence, trust, and resilience while

Qualifications

• Working knowledge of quality measures and quality gap closure strategies.
• Experience working in a primary care setting.
• Proficient with Microsoft Office Suite products including Word, Excel, Power Point, Outlook, and Teams
• Demonstrated team building skills.
• Ability to work independently with a high level of attention to detail.
• Sensitivity to the needs of culturally diverse staff, patients, and communities.
• Maintains HIPAA standards and confidentiality of protected health information; reports critical incidents immediately.
• Embodies and serves as a role model of ArchWell Health's Values: Be compassionate, Strive for excellence, Earn trust, Stay resilient, Always do the right thing.

Responsibilities

• Conduct enterprise and local strategies and initiatives for closing STARS gaps.
• Medical record review to document and close Focus On Care measures.
• Request medical records and upload documentation to electronic medical records system (EMR).
• Perform patient outreach calls to support quality gap closure, including assisting and encouraging members with scheduling and completing screenings.
• Schedule and perform ancillary visits to complete in-center screenings.
• Meet regularly with Market Leaders to discuss roadblocks, regular progress, and to strategize center and market focused initiatives.
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times.
• Additional responsibilities and duties as needed.

Skills

Quality measures knowledge

Primary care experience

MS Office (Word, Excel, PowerPoint,Out

Team building

Independent work with attention to det

Cultural sensitivity

HIPAA compliance

ArchWell Health values alignment

Education

High school diploma or equivalent

1 year Medical Assistant work experience

MA program or comparable healthcare training

BLS for Healthcare Providers

EClinicalWorks EMR experience

Geriatric care experience

CMS STARS/HEDIS experience preferred

Tools

EClinicalWorks

Job description

ArchWell Health is actively seeking a Market Quality Coordinator to monitor CMS STARS and HEDIS measures within our Arizona market and collaborate with center leadership to close gaps. You will conduct medical record reviews, coordinate patient outreach, and schedule in-center screenings to support high-quality, age-focused primary care for our senior members in a collaborative, compliant environment.

Join a values-driven team that emphasizes compassion, excellence, trust, and resilience while