Senior Cardiac Rhythm CRM Specialist – Field

Thornton Tomasetti; United States; Remote; USD 78,000 - 156,000; Full time

Job summary

Abbott seeks a CRM Product Support Specialist based in Missoula, MT, in Cardiac Rhythm Management. You will deliver comprehensive engineering, sales, educational, and clinical support to physicians, healthcare professionals, patients, and field staff for CRM products.

You will train, mentor, and collaborate with engineers and sales teams, maintaining deep knowledge of CRM systems, pacing technology, and cath lab protocols.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
• Additionally, must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Responsibilities

• Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: Sales support Regional training seminars Clinical studies/data collection Trouble Shooting New product in-service training to physicians, nurses and sales representatives Mentors and provides leadership for less experienced Clinical Specialists Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Skills

CRM product knowledge

Cardiac rhythm technologies

Clinical communication

Engineering problem solving

Technical training

Education

Biomedical engineering degree

Tools

CRM certifications

Microsoft Office

Job description

Abbott seeks a CRM Product Support Specialist based in Missoula, MT, in Cardiac Rhythm Management. You will deliver comprehensive engineering, sales, educational, and clinical support to physicians, healthcare professionals, patients, and field staff for CRM products.

You will train, mentor, and collaborate with engineers and sales teams, maintaining deep knowledge of CRM systems, pacing technology, and cath lab protocols.