Senior Business Systems Specialist

American Family Insurance; Madison (WI); On-site; USD 88,000 - 145,000; Full time

Job summary

American Family Insurance in Madison, WI is seeking a systems integration professional to lead the buildout of Workday Prism and Accounting Center platforms, translating business requirements into scalable solutions. You will partner with technology teams and stakeholders to design, implement, test, and support large integrations, ensuring data accuracy and alignment with business goals.

The role emphasizes data management, process improvement, and collaboration across departments to deliver

Qualifications

• Intermediate accounting knowledge.
• Insurance data-management experience.
• Experience delivering customer-driven solutions and services.
• Proven ability to build relationships with internal and external partners.
• Understanding of business systems and how to apply them to improve efficiency.
• Familiarity with project management methodologies and tools.
• Knowledge of systems development life cycle (SDLC).

Responsibilities

• Conduct advanced data analysis and manage enterprise-scale databases and integrations.
• Query large databases/source systems to identify defects and resolve issues.
• Represent business requirements to technology areas for large system projects.
• Partner with stakeholders to understand needs, analyze requirements, perform data analysis, assist in change management, training and testing efforts.
• Interpret business rules and data definitions and ensure data delivery meets requirements.
• Collaborate to resolve inconsistencies and inadequacies in requirements.
• Partner with technology areas to develop user acceptance testing and quality assurance test scenarios and cases.
• Collaborate with stakeholders to produce and maintain accurate test documentation.

Skills

Accounting knowledge

Insurance data-management

Customer-driven solutions

Relationship building

Business systems knowledge

PM methodologies

SDLC understanding

Job description

This position is responsible for supporting the buildout of our Workday Prism and Accounting Center platform in support of organizational priorities and use-cases. Works with technology areas, product owners, and stakeholders to understand business requirements and then lead the system development, documentation, testing, and post-production support for large and complex system integrations. Oversees the research of complex system issues and coordinates their resolution. Researches and evaluates business system application developments and technologies that are relevant to the business and future business strategy.Position Compensation Range:$88,000.00 - $145,000.00Pay Rate Type:SalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Primary Accountabilities• Conducts advanced data analysis and development and manages enterprise-scale databases and integrations. Problem solves with data from associated systems.• Queries large databases/source systems to identify defects, and problem-solves to resolve issues.• Engages with technology areas and represents the business-on-business issues and requirements for large and complex system projects.• Partners with stakeholders to understand needs, analyze business requirements, perform data analysis, assist in change management, training and testing efforts.• Interprets business rules and functional requirements and data definitions.• Collaborates to resolve inconsistencies and inadequacies in requirements.• Partners with technology areas to develop user acceptance testing and quality assurance test scenarios and cases working to ensure data delivery meets business requirements. Collaborates with stakeholders to produce and maintain accurate test documentation.Specialized Knowledge & Skills Requirements• Intermediate accounting knowledge.• Insurance data-management experience.• Demonstrated experience providing customer-driven solutions, support or service.• Demonstrated experience developing relationships with internal and external partners.• Knowledge of business systems and how to apply them to leverage efficiencies in a business environment.• Knowledge and understanding of project management methodologies, practices, techniques and tools.• Knowledge and understanding of systems development life cycle (SDLC).Additional InformationTo ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.Offer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventionsSponsorship will not be considered for this position unless specified in the postingWe provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [e-mail] to request a reasonable accommodation.#LI-LS1