Senior Business Systems Specialist

American Family Insurance; Keene (NH); On-site; USD 88,000 - 145,000; Full time

Benefits offered by this job

Relocation support

401(k) plan

Pension plan

Annual incentive

9 paid holidays

Paid time off

Job summary

American Family Insurance is seeking a qualified professional to support the buildout of the Workday Prism and Accounting Center platform, collaborating with technology areas, product owners, and stakeholders to capture requirements and oversee development, testing, and post-production support for large integrations.

Role emphasizes data analysis, enterprise-scale database management, and ensuring data delivery meets business needs through SDLC and QA processes.

Qualifications

• Intermediate accounting knowledge.
• Insurance data-management experience.
• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience developing relationships with internal and external partners.
• Knowledge of business systems and how to apply them to leverage efficiencies in a business environment.
• Knowledge and understanding of project management methodologies, practices, techniques and tools.
• Knowledge and understanding of systems development life cycle (SDLC).

Responsibilities

• Conducts advanced data analysis and development and manages enterprise-scale databases and integrations.
• Queries large databases/source systems to identify defects, and problem-solve to resolve issues.
• Engages with technology areas and represents the business-on-business issues and requirements for large and complex system projects.
• Partners with stakeholders to understand needs, analyze business requirements, perform data analysis, assist in change management, training and testing efforts.
• Interprets business rules and functional requirements and data definitions.
• Collaborates to resolve inconsistencies and inadequacies in requirements.
• Partners with technology areas to develop user acceptance testing and quality assurance test scenarios and cases working to ensure data delivery meets business requirements.

Skills

Accounting knowledge

Insurance data-management

Customer-driven solutions

Relationship building

Business systems knowledge

SDLC understanding

Job description

This position is responsible for supporting the buildout of our Workday Prism and Accounting Center platform in support of organizational priorities and use-cases. Works with technology areas, product owners, and stakeholders to understand business requirements and then lead the system development, documentation, testing, and post-production support for large and complex system integrations. Oversees the research of complex system issues and coordinates their resolution. Researches and evaluates business system application developments and technologies that are relevant to the business and future business strategy.

Position Compensation Range:

$88,000.00 - $145,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location.

Relocation support is offered for eligible candidates.

Primary Accountabilities

• Conducts advanced data analysis and development and manages enterprise-scale databases and integrations. Problem solves with data from associated systems.
• Queries large databases/source systems to identify defects, and problem-solves to resolve issues.
• Engages with technology areas and represents the business-on-business issues and requirements for large and complex system projects.
• Partners with stakeholders to understand needs, analyze business requirements, perform data analysis, assist in change management, training and testing efforts.
• Interprets business rules and functional requirements and data definitions.
• Collaborates to resolve inconsistencies and inadequacies in requirements.
• Partners with technology areas to develop user acceptance testing and quality assurance test scenarios and cases working to ensure data delivery meets business requirements. Collaborates with stakeholders to produce and maintain accurate test documentation.

Specialized Knowledge & Skills Requirements

• Intermediate accounting knowledge.
• Insurance data-management experience.
• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated experience developing relationships with internal and external partners.
• Knowledge of business systems and how to apply them to leverage efficiencies in a business environment.
• Knowledge and understanding of project management methodologies, practices, techniques and tools.
• Knowledge and understanding of systems development life cycle (SDLC).

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
• Offer to selected candidate will be made contingent on the results of applicable background checks
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing.

• You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.
• competitive 401(k) contribution
• pension plan
• annual incentive
• 9 paid holidays
• paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program
• paid-family leave
• Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email to request a reasonable accommodation.