Senior Business Systems Analyst & Training Leader

Phoenix Staff, Inc.; Las Vegas (NV); On-site; USD 83,000 - 96,000; Full time

Job summary

Phoenix Staff, Inc. in Las Vegas, NV is seeking an experienced Business Systems Analyst (BSA) to bridge business needs with technology. You will gather requirements, support applications, and contribute to design, testing, and deployment across Agile and Waterfall projects.

This role emphasizes training delivery, stakeholder communication, and cross‑functional collaboration. Local candidates with a strong communication and problem‑solving background will thrive in this fast-paced environment.

Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, or equivalent professional experience
• 5+ years of experience as a Business Systems Analyst with demonstrated experience delivering instructor-led training
• Strong working knowledge of both Agile/Scrum and Waterfall methodologies, with the ability to operate effectively in either environment
• Confidence and experience presenting, facilitating discussions, and delivering application training to large groups
• Must be local to the Las Vegas, NV area with a stable and consistent employment history
• Strong experience gathering requirements, documenting business processes, and developing functional specifications
• Experience facilitating stakeholder meetings, requirements workshops, and application training sessions
• Hands-on experience with user acceptance testing, functional testing, and software quality assurance
• Working knowledge of application development, databases, infrastructure, and system design
• Strong analytical and critical-thinking skills with the ability to evaluate complex business challenges
• Excellent written and verbal communication skills, including the ability to present information to diverse audiences
• Strong organizational skills with the ability to manage multiple projects and competing priorities
• Ability to work independently while collaborating effectively with cross-functional teams

Responsibilities

• Partner with business stakeholders, product owners, and end users to identify operational needs and system requirements
• Gather, analyze, and document business processes, functional requirements, and technical specifications
• Translate business objectives into clear, actionable requirements for development and IT teams
• Evaluate existing workflows and recommend improvements to increase efficiency and effectiveness
• Maintain accurate documentation throughout the project lifecycle
• Collaborate with technical teams on the planning, design, and implementation of new applications and system enhancements
• Support existing business applications by identifying issues, troubleshooting problems, and coordinating resolutions
• Work with IT teams to ensure applications meet operational requirements and business objectives
• Identify opportunities to improve system functionality, performance, and user experience
• Provide technical guidance and share application knowledge with IT support teams
• Develop and execute testing plans to validate new applications, enhancements, and system changes
• Coordinate user acceptance testing (UAT), functional testing, and other quality assurance activities
• Document testing results, identify defects, and work with development teams to resolve issues
• Ensure system updates meet defined business requirements before implementation
• Work closely with project teams, IT personnel, business leaders, and external vendors to support successful project delivery
• Facilitate meetings to review requirements, discuss project progress, and address outstanding issues
• Support project planning, prioritization, risk management, and change management activities
• Communicate project updates, challenges, and recommendations to technical and non-technical stakeholders
• Help ensure project deliverables align with established timelines and business expectations
• Develop and deliver instructor‑led training sessions for large groups of employees and stakeholders
• Create user guides, training materials, and application documentation
• Lead both in‑person and virtual training sessions for audiences with varying levels of technical experience
• Present complex system functionality and business processes in a clear, engaging, and understandable manner
• Support end users during system implementations and provide ongoing application guidance
• Maintain organized documentation of system processes, changes, and procedures

Skills

Requirements gathering

Stakeholder communication

Agile & Waterfall

Training delivery

Education

Bachelor's degree in IT/Business/CS

Job description

Phoenix Staff, Inc. in Las Vegas, NV is seeking an experienced Business Systems Analyst (BSA) to bridge business needs with technology. You will gather requirements, support applications, and contribute to design, testing, and deployment across Agile and Waterfall projects.

This role emphasizes training delivery, stakeholder communication, and cross‑functional collaboration. Local candidates with a strong communication and problem‑solving background will thrive in this fast-paced environment.