Senior Business Systems Analyst — Strategic Tech & Data

PNC

Pittsburgh (Allegheny County)

On-site

USD 75,000 - 106,000

Full time

4 days ago
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Benefits offered by this job

Medical/dental/vision benefits
401(k) with company match
Paid time off and holidays

Job summary

PNC is seeking a Senior Business Systems Analyst for its Retail Technology organization, based in Pittsburgh, PA or Strongsville, OH. The role focuses on business analysis, system design, data reporting, and enterprise transformation within a collaborative, in-office environment.

The successful candidate will lead requirements sessions, partner with stakeholders, coordinate with architects and developers, and support testing and deployment while driving continuous improvements across programs.

Qualifications

  • Experience gathering and documenting business and system requirements.
  • Strong understanding of business process analysis and system implementations.
  • Experience working with cross-functional teams in a matrixed environment.
  • Experience supporting enterprise systems such as CRM, ERP, HRIS, or Finance platforms.
  • Knowledge of SQL and data analysis tools.
  • Experience with Agile, Scrum, Waterfall, or hybrid project methodologies.
  • Experience leading large-scale business transformation initiatives.

Responsibilities

  • Participates in analyzing business requirements and production specifications for changes made to technology applications.
  • Forms and defines the system scope and objectives, based on user needs and business processes.
  • Directs business process improvement projects for internal business groups to improve results.
  • Identifies and documents system constraints and implications of proposed changes.
  • Provides recommendations for addressing and resolving business issues for a specific business group.

Skills

Analytical thinking
Communication skills
Agile/Waterfall methods
SQL & data analysis
Transformation initiatives
Requirements gathering
Business process analysis
Cross-functional collaboration
Enterprise systems knowledge
Power Platform/Jira/Azure DevOps

Education

Bachelor's degree

Tools

Power BI
Azure DevOps
Jira
CRM
ERP
HRIS/Finance platforms

Job description

PNC is seeking a Senior Business Systems Analyst for its Retail Technology organization, based in Pittsburgh, PA or Strongsville, OH. The role focuses on business analysis, system design, data reporting, and enterprise transformation within a collaborative, in-office environment.

The successful candidate will lead requirements sessions, partner with stakeholders, coordinate with architects and developers, and support testing and deployment while driving continuous improvements across programs.

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