Senior Business Systems Analyst (Provisional)

New York Power Authority; City of White Plains (NY); On-site; USD 110,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Vacation, sick time, holidays

Employee assistance program

Job summary

New York Power Authority is seeking a Business Analyst to lead and shape IT projects across business, functional, and technical domains. You will translate requirements, develop test strategies, and drive quality through collaboration with IT and vendor teams.

The role supports agile, waterfall or hybrid methodologies, with opportunities for mentorship and procedure improvements within BACOE. It targets experienced professionals in a dynamic, grid-focused environment.

Qualifications

• Bachelor's degree in computer science or information systems preferred.
• 6+ years of applicable IT project experience including cloud computing and data integration preferred.
• Experience with Azure DevOps or other related tools
• ERP (Enterprise Resource Planning) products
• Utilities experience is highly preferred.
• Certification in Business Analysis
• Certification in Agile, DevOps

Responsibilities

• Work independently on moderate and high complexity projects to create business, functional, non-functional, and technical requirements and specifications, as well as test strategies, scenarios and scripts.
• Develop project artifacts, including but not limited to: support RACI and handover documents, weekly status reports, meeting agendas, materials, and minutes.
• Work collaboratively across multiple teams. Triage and troubleshoot incoming issues.
• Proactively review, analyze end user quality metrics such as front end and API error rates. Assess test cases and provide feedback to ensure 100% test coverage.
• Set up/maintain BA tools. Work closely with other groups in IT and vendors to ensure BA tools are available and working properly.
• Continuously improve and streamline BA procedures, and ensure they meet NYPA and industry standards. Collaborate with BACOE lead to develop Business Analysis frameworks, standards, governance, and procedures. Support and develop other BA's through mentorship and coaching.

Skills

Requirements development

JAD/RAD sessions

Project methodologies

Communication

Analytical thinking

Teamwork

Adaptability

Education

Bachelor's degree in CS or IS

Business Analysis Certification

Agile/DevOps Certification

Tools

Azure DevOps

Job description

Summary

Manages or performs work associated with all aspects of activities, services, technology, and products that IT provides and IT governance to ensure that IT investments sustain and extend its strategies and objectives. This includes providing direction and developing information technology strategies, policies, and plans, performing maintenance of information technology resources, training and supporting technology users, providing network and communications services, data governance and management, IT governance framework, processes, management and performance reporting of IT services, as well as, AGILe (Advanced Grid Innovation Lab for Energy), digital transformation, and research and development services. Manages all activities necessary to enable NYPA to anticipate, prevent, and respond to technology interruptions.

Responsible for understanding the business, assisting in the prioritization of projects and scopes, ensuring solution alignment with technology and business strategy. Identifies, shapes, and analyzes business needs, conducts feasibility reviews and requirements gathering, and defines scope and objectives for technology solutions for business needs. Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. Translates business requirements into application requirements.

The duration of a provisional position is not to exceed three years but is subject to change based on performance and business needs. Provisional employees are eligible for:

• a range of benefits customized to your individual and family needs such as medical, dental, vision, flexible spending accounts
• a retirement plan
• 401(k) plan
• Employee assistance program
• Vacation, sick time, holidays, medical and parental leave

Responsibilities

• Work independently on moderate and high complexity projects to create business, functional, non-functional, and technical requirements and specifications, as well as test strategies, scenarios and scripts.
• Develop project artifacts, including but not limited to: support RACI and handover documents, weekly status reports, meeting agendas, materials, and minutes.
• Work collaboratively across multiple teams. Triage and troubleshoot incoming issues.
• Proactively review, analyze end user quality metrics such as front end and API error rates. Assess test cases and provide feedback to ensure 100% test coverage.
• Set up/maintain BA tools. Work closely with other groups in IT and vendors to ensure BA tools are available and working properly.
• Continuously improve and streamline BA procedures, and ensure they meet NYPA and industry standards. Collaborate with BACOE lead to develop Business Analysis frameworks, standards, governance, and procedures. Support and develop other BA's through mentorship and coaching.

Knowledge, Skills and Abilities

• Advanced experience developing business, functional, non-functional, and technical requirements and specifications.
• Experience employing requirements specification and development techniques such as JAD/RAD sessions, use case development, etc. Experience gathering data requirements.
• Demonstrated experience with Agile, Waterfall and hybrid Project Methodologies
• Excellent written and verbal communication skills, and interpersonal skills. Ability to communicate effectively across many different levels of technical and business teams.
• Excellent analytical, critical thinking and problem-solving abilities. A deep understanding of technical concepts, principles and terminology.
• Ability to work in a team environment with both employees and consultants is a must. Ability to engage diplomatically with stakeholders. Superior presentation and negotiation skills. Proven management and organizational skills.
• Strong adaptability and capacity to work in fast-paced environments.

Education, Experience and Certifications

• Bachelor's degree in computer science or information systems degree preferred.
• Minimum 6 years of applicable experience, preferably on IT projects including cloud computing and data integration Preferred
• Experience with Azure DevOps or other related tools
• ERP (Enterprise Resource Planning) products
• Utilities experience is highly preferred.
• Certification in Business Analysis
• Certification in Agile, DevOps

Physical Requirements

Approximately 20% travel, primarily within NY State

The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $110,000 - $137,000. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities.

Disclaimer: NYPA accepts a standard 12-month F-1 Optional Practical Training (OPT) visa for certain roles. However, please be advised that NYPA is not an E-Verify employer, and as such, we are ineligible to support the F-1 STEM (Science, Technology, Engineering and Mathematics) OPT extension (24-month add-on).

The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.

NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email [e-mail] .