Senior Business Systems Analyst, Process Excellence

4500 Marathon Petroleum Company LP; Findlay (OH); On-site; USD 100,000 - 150,000; Full time

Job summary

Marathon Petroleum Company LP in Findlay, OH is seeking a seasoned IT/Business Transformation professional to collaborate with Marketing, Schedulers, Traders, Midstream, and IT to optimize corporate value. The role emphasizes strategic project leadership, data-driven insights, and continuous improvement across functional teams.

You will drive process optimization, lead cross-organizational initiatives, and mentor staff while interfacing with senior leaders to deliver measurable performance gains.

Qualifications

• Bachelor’s degree in Information Systems or related field; 5+ years of relevant experience preferred.
• Lean Six Sigma Green Belt/Black Belt, ITIL, PMP, SAFe, or comparable certification preferred.
• Experience analyzing operational data, processes, and metrics to identify improvement opportunities preferred.

Responsibilities

• Leads improvement initiatives to streamline operations and boost productivity using established methodologies.
• Presents findings and coordinates with senior management and cross-functional teams.
• Assesses current processes and recommends system enhancements to improve efficiency.
• Partners with business teams to analyze performance, drive planning, and track progress.
• Leads cost-benefit and ROI analyses to inform technology decisions.
• Mentors colleagues and expands ITSM capabilities within the team.
• Develops and executes cross-functional testing strategies for technology delivery.
• Plans and documents user stories and feedback for technology improvements.

Skills

Analytical Thinking

Change Management

Business Analysis

Stakeholder Engagement

Lean Six Sigma

Education

Bachelor’s Degree in Information Systems or Business related field

5+ years of relevant experience

Lean Six Sigma / ITIL / PMP / SAFe or comparable certification

Job description

An exciting career awaits you. At MPC, we're committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position works closely with internal business partners (Marketing Territory Managers, Schedulers, Traders, Midstream, Corporate functions and IT) to develop and implement strategies to optimize corporate value. Along with the below referenced responsibilities, this individual will have the opportunity to participate in and lead both internal projects as well as cross-organizational projects. The position is an excellent opportunity for a self-starter with innovative analytical vision, to thrive in a dynamic environment and gain exposure to many facets of the corporation.

Key Responsibilities

• Leads improvement recommendations, identifies, and leads initiatives to streamline operations and enhance productivity using established process improvement methodologies, and presents effectively to senior and executive management and global teams.
• Presents and leads client meetings with the business and development teams. Communicates with senior leaders for understanding and execution of cross functional complex processes and applications to solve for client requirements.
• Provides recommendations for appropriate systems alternatives and/or enhancements to current systems, assessing current business processes, identifying inefficiencies, and uncovering opportunities to improve operational effectiveness and performance.
• Partners with business teams to develop ways to investigate business performance and other measures to gain insight and drive business planning, leveraging data driven solutions, track progress, and ensure sustainable improvement.
• Leads and serves as a senior resource on cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Serves as a resource to colleagues, mentors and helps improve the team’s abilities around all IT Service Management (ITSM) disciplines deployed.
• Leads the development, execution, and creation of the cross functional testing strategy communicating with all stakeholders for technology delivery.
• Leads the planning, conducting and documenting of user stories, user feedback. Effectively communicates feedback with senior leaders for technology improvement.

Education and Experience

Bachelor’s Degree in Information Systems or Business related field preferred, related field or equivalent experience. 5+ years of relevant experience required. Lean Six Sigma Green Belt, Black Belt, ITIL, PMP, SAFe, or comparable certification preferred. Experience analyzing operational data, business processes, and performance metrics to identify improvement opportunities preferred. Experience facilitating discussions with stakeholders to evaluate business needs and develop practical solutions preferred. Experience supporting enterprise technology, process transformation, or continuous improvement initiatives preferred. Experience developing business cases, performance measures, and recommendations to support strategic decision-making preferred.

Skills

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
• Change Management – The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Quality Assurance (QA) – The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high quality softwares.
• Specifications Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.

Location

Location: Findlay, Ohio. Additional locations: Houston, Texas, San Antonio, TX.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [e-mail]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.

The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.