Senior Business Systems Analyst (EPM ARCS)

Equinix; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A global digital infrastructure firm is seeking a Senior Business Analyst to support and enhance their SaaS business applications. In this role, you will manage stakeholder expectations, provide support for financial applications, and ensure data quality and reporting compliance. The ideal candidate will have over 9 years of experience with Oracle applications, strong analytical skills, and a Bachelor's degree in relevant fields. This position offers a dynamic environment with opportunities for career development.

Qualifications

• 9+ years of experience working within finance or IT in large multinational companies.
• In-depth finance functional knowledge to understand business requirements.
• Hands-on experience in configuring and testing Oracle applications.

Responsibilities

• Provide first-line support to users of financial applications.
• Manage stakeholder expectations and communications.
• Document and review functional designs for applications.

Skills

Oracle Fusion EPM

Oracle ERP applications

Financial analysis

Problem-solving

Analytical skills

Education

Bachelor’s degree in accounting, Finance, IT, or a related field

Tools

Oracle Fusion ERP

EPM Cloud applications

Job description

Who we are

Equinix is the world’s digital infrastructure company, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

As Senior Business Analyst in the Corporate application division, you would be working on some of our latest ventures to support and enhance cutting-edge SaaS business applications. You will be helping us with coordination, documentation, test execution, conducting POC, post-production maintenance, and support of the Oracle Cloud SaaS enterprise application production support and continuous improvement of the application landscape.

This position acts as a critical liaison between the company’s financial functions including Corporate Controllership, Regional Accounting, FP&A, Treasury, Tax, and Business Assurance, and the company’s IT organization.

Responsibilities

• Business Support: Provides first-line support to users of financial applications.
• Responding to business user queries.
• Providing one-on-one support, explanations, and guidance to users regarding finance operations.
• Triaging data issues, process issues, and business user errors.
• Liaise with IT and business users to define and prioritize business-related issues associated with systems.
• Partner with other system owners to ensure data quality, timing, and financial reporting impacts are fully understood.

• Take the lead role in: Assisting with the business case; Planning and monitoring; Eliciting requirements; Requirements organization; Translating and simplifying requirements; Requirements management and communication; Requirement analysis.

• Business Requirements Analysis: Partners with business stakeholders to analyze, define and document business requirements, within and across functional areas.
• Drives best practices during requirements gathering and modeling.
• Has a strong focus on gathering core requirements, beyond stated requirements and correctly placing these within a broader context.
• Understands business environment and helps to connect/align relevant business stakeholders.

• Stakeholder Management: Manages stakeholder expectations and communications within and beyond the functional track.
• Knows business environment well enough to identify and proactively include the correct stakeholder.
• Interacts regularly with senior management-level stakeholders and demonstrates value from realized projects.

• Solution Design: Responsible for designing and documenting cross-functional and global solutions, drawing on the functional expertise of functional and technical team members or vendors, as appropriate.
• Advises on solutions prepared by peers or supporting team, and champions good design practice.
• Partners with business stakeholders to analyze, define, and document business processes within and across functional areas.
• Drives best practices during requirements gathering and modeling.
• Understands business environment and helps to connect/align relevant business stakeholders.

• Documentation: Documents and reviews broader team documentation; supports the team in identifying and defining relevant documentation templates pertaining to solution delivery; is a champion for knowledge transfer to enable/empower other team members.

• Functional Design: Develop functional designs for applications, integrations, and conversions.
• Ability to work on multiple functional areas and integrations with third-party products.
• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs.
• Reviews functional designs and obtains signoffs with the cross-functional business and IT teams.
• Provides inputs into business processes based on design capabilities; champions sustainable, forward-looking functional designs; learns and adapts to new technologies quickly.

• Testing & Test Design: Execute system integration testing; coordinate user acceptance testing for new systems or enhancement releases, including assisting with test case creation and tracking to ensure testing is completed per schedule; coordinate defect clarification, triage, and resolution with engineering teams; perform mock close on financial systems.

• System Configurations: Configures applications in line with business goals; designs forward-looking configurations aligned with the business roadmap; develops configuration standards; provides Day-to-Day Production Support; supports and trains junior resources and oversees quality in triage and troubleshooting practices; leads troubleshooting on critical issues with cross-functional teams; identifies improvements to address repeat issues.

• Training and Change Management: Works with functional leadership teams to set expectations and plan and execute SME training activities; defines, communicates, and implements support and engagement plans; analyzes adoption rates and issues to assess business case realization and proposes solutions to improve; provides ad hoc training to various financial users on key financial applications.

Qualifications

• Worked as Senior Systems Analyst, Senior Consultant, or Support Analyst for Oracle Fusion EPM and ERP application modules.
• Hands-on experience in configuring, scripting, and testing for EPM and ERP Cloud application implementation and maintenance.
• Knowledge in Planning, Budgeting, and forecasting modules.
• Worked in most of the Oracle Fusion ERP Financial applications, primarily in GL, AP and AR Reconciliation.
• Worked in most of the Oracle Fusion EPM applications, primarily on ARCS.
• Worked with onshore delivery leads and support team.
• Have in-depth finance functional knowledge to understand business requirements and convert them into technical solutions.
• Good analytical and problem-solving ability.
• Flexible to work on a rotating shift model to support EMEA and AMER timezone customers.

Preferred Qualifications

• Bachelor’s degree in accounting, Finance, IT, or a related field.
• 9+ years of experience working within the finance or IT organization of a large multinational company.
• Willingness to travel occasionally if needed.
• Strong written and oral communication skills.
• Strong problem-solving and decision-making abilities.
• Preference for computer science, mathematics, Accounting, and related fields of study.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.