Senior Business Systems Analyst

Humana Inc; Louisville (KY); Remote; USD 81,000 - 110,000; Full time

Job summary

Humana Inc. is seeking a Senior Business Systems Analyst to translate business needs into clear requirements for OneHome’s platform modernization, operational enhancements, and regulatory changes.

You will liaise between business and technology teams to deliver scalable solutions. The role requires documenting requirements, analyzing processes, coordinating testing, providing production support, and ensuring successful implementation of system enhancements.

Qualifications

• 5 or more years of technical experience in a technology environment.
• Working knowledge of data extraction and manipulation via query tools.
• Understanding of the Systems Development Life Cycle.
• Experience analyzing problems and processes.
• Proficiency with MS Office applications.

Responsibilities

• Requirements analysis and management throughout the lifecycle.
• Process optimization and testing coordination.
• Production support and process documentation.
• Reporting and successful implementation of system enhancements.

Skills

Tech experience

Microsoft technologies

SDLC knowledge

Problem analysis

MS Office Suite

Education

Bachelor's degree

Tools

Ad-hoc query tools

Data repositories

Job description

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The Senior Business Systems Analyst performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. This position works on assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Business Systems Analyst formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computing capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Begins to influence department's strategy. Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

The Senior Business Systems Analyst will support business-critical initiatives across OneHome’s business operations, including platform modernization, operational enhancements, production support, and regulatory changes. Serving as a key liaison between business and technology teams, this role will translate business needs into clear requirements and help deliver effective, scalable solutions that achieve business objectives.

This role will build deep knowledge of OneHome’s business processes, technology platforms, data flows, and integrations while partnering with Operations and Technology teams to drive transformation and continuous improvement. Key responsibilities include requirements analysis and management, process optimization, testing coordination, production support, process documentation, reporting, and successful implementation of system enhancements.

Use your skills to make an impact

Additional Job Description

Required Qualifications

• 5 or more years of technical experience. Hands-on experience in a technology environment, either as part of a technology team or supporting technology initiatives, with working knowledge of Microsoft technologies.

• Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

• Knowledge of Systems Development Life Cycle

• Experience in problem analysis and process

• Comprehensive knowledge of all Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

• Experience in one or more of the following - Care Coordination, Care Management, Post Acute Care, Healthcare Claims Management, Revenue Cycle Management

Preferred Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Finance, or any related field.

• Agile/Scrum certifications

• Six Sigma certification

• PMP certification

• Demonstrated experience with process documentation and re-engineering

• 2yrs. Healthcare Background

Additional Information

This position follows a remote work style. The candidate must live close to one of our designated IT locations: Louisville, KY; Dallas/Frisco, TX; Washington, D.C; Atlanta, GA or Nashville, TN

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$80,900 - $110,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.