Senior Business Systems Analyst

Akamai Technologies, Inc.; Hartford (CT); On-site; USD 89,000 - 160,000; Full time

Job summary

Akamai Technologies, Inc. in Hartford, CT seeks a Senior Business Systems Analyst to drive comprehensive analysis of complex enterprise initiatives and ensure successful solution delivery across the SDLC.

You will collaborate with developers, architects, project managers and business owners to validate requirements, map data, optimize configurations, and lead workshops. AI-assisted documentation is encouraged.

Qualifications

• 5 years of relevant experience.
• Bachelor's degree or higher.
• Advanced elicitation techniques and functional specification standards.
• Domain expertise to understand complex business problems and ensure system modifications align with enterprise configuration and change management.
• Experience with enterprise system integration, data mapping, and end-to-end traceability across business platforms.
• Strong understanding of SDLC processes, requirements validation, and UAT coordination.
• Stakeholder facilitation and consensus-building for cross-functional workshops.
• Ability to leverage generative AI to accelerate requirements documentation, gap analysis, user story creation, and test scenario generation.

Responsibilities

• Drive comprehensive business analysis for complex enterprise system initiatives.
• Manage requirements validation and solution delivery across development lifecycles.
• Enhance system integration processes/data management across enterprise applications.
• Facilitate structured workshops for requirement elicitation, prioritization, and validation.
• Contribute to process improvements and optimize business system configurations.
• Lead documentation efforts and maintain BA artifacts for enterprise systems.
• Drive cross-functional collaboration to ensure aligned, on-time delivery.

Skills

Business analysis

Requirements elicitation

SDLC

UAT coordination

Data mapping

Enterprise system integration

Stakeholder facilitation

Education

Bachelor's degree

Master's degree or equivalent

Job description

Would you like to influence the way Akamai's business is operating?

Do you thrive on creating innovative solutions to solve problems?

Join our Network Statistics Engineering Team!

Our Team leads complex initiatives in a global environment, supporting enterprise-wide applications, system integrations and ongoing enhancements. We serve as a strategic bridge between high-level stakeholder vision/operational reality, translating sophisticated requirements into comprehensive technical solutions driving organizational efficiency.

Partner with the best

You will manage the business analysis process across the SDLC, collaborating with cross-functional leaders to optimize business processes. By leveraging expertise in business processes/system operations, you will co-create and deliver innovative/impactful solutions to the organization's complex systems challenges, maintaining high standards of technical accuracy.

As a Business Systems Analyst Senior, you will be responsible for:

• Driving comprehensive business analysis for complex enterprise system initiatives
• Managing requirements validation and solution delivery throughout development lifecycles
• Enhancing system integration processes/data management across enterprise applications. Apply structured problem-solving frameworks to decompose ambiguous business challenges into actionable, measurable solutions
• Facilitating structured workshops and sessions for requirement elicitation, prioritization, and validation
• Contributing to process improvement initiatives and optimizing business system configurations
• Leading documentation efforts/maintaining comprehensive business analysis artifacts for enterprise systems.
• Driving cross-functional collaboration with developers, architects, project managers, and business owners to ensure aligned, on-time delivery

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a Bachelor's / Master's degree or its equivalent
• Have in-depth understanding of business analysis methodologies, including advanced elicitation techniques and functional specification standards.
• Demonstrate domain expertise to understand complex business problems and ensure system modifications align with enterprise configuration and change management principles.
• Demonstrate advanced working knowledge of enterprise system integration, data mapping, and end-to-end traceability across business platforms.
• Possess comprehensive understanding of SDLC processes, requirements validation, and UAT coordination for successful solution delivery.
• Exhibit stakeholder facilitation and consensus-building skills to lead cross-functional workshops and drive alignment.
• Perform gap analyses between current-state and future-state processes, recommending solutions that align with strategic objectives.
• Leverage generative AI to accelerate requirements documentation, gap analysis, user story creation, and test scenario generation.

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge:

Running apps closer to users for instant performance.

Security

Neutralizing threats before they ever reach your data.

Content Delivery

Scaling the world's biggest moments without a glitch.

AI

Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Affimative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.