Senior Business Systems Analyst

TMNA Services, LLC; Bala Cynwyd (PA); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Bonus eligibility

Job summary

TMNA Services, LLC, based in Bala Cynwyd, PA, offers IT and business process support across Tokio Marine Group companies. The role focuses on defining system scope aligned with user needs and industry requirements, and delivering functional requirements, testing, training, and implementation for applications.

Responsibilities include documenting requirements, supporting functional testing, and guiding end-to-end delivery, with an emphasis on collaboration and business impact.

Qualifications

• Bachelor’s degree preferred (MIS, IT, or Business).
• 2–5 years’ experience preferred; strong problem solving and analytical skills.
• Experience writing business requirements and functional specs.
• Knowledge of SDLC and MS Office suite (Visio, Excel, Word, PowerPoint, Access).
• Ability to elicit, document, and translate business needs into functional requirements and non-functional requirements.

Responsibilities

• Participates in reviewing, analyzing and documenting business systems and user needs.
• Maintains functional requirements and modeling documentation.
• Supports planning and execution of functional testing.
• Assists in training end users on new or enhanced applications.
• Contributes to system scope and objective definitions based on user needs and processes.
• Provides guidance on business implications of application development projects.
• Gathers information and supports resolutions for business issues for a specific group.
• Supports planning and coordination of work teams.
• Translates requirements into functional design documents and participates in testing.

Skills

Requirement gathering

SDLC knowledge

Communication skills

Analytical thinking

Team collaboration

Education

Bachelor’s degree preferred (MIS/IT/Business)

Tools

Visio

Excel

Word

PowerPoint

Access

Job description

TMNA Services, LLC, based in Bala Cynwyd, PA, offers IT and business process support across Tokio Marine Group companies. The role focuses on defining system scope aligned with user needs and industry requirements, and delivering functional requirements, testing, training, and implementation for applications.

Responsibilities include documenting requirements, supporting functional testing, and guiding end-to-end delivery, with an emphasis on collaboration and business impact.