Senior Business Rates Officer

Huntingdonshire District Council; Pennsylvania; Hybrid; USD 38,000 - 39,000; Full time

Benefits offered by this job

Flexitime

Job summary

Huntingdonshire District Council invites a Senior Business Rates Officer to join our Revenues and Benefits team in Huntingdon. You will manage complex business rates cases, applying reliefs and exemptions while maximising income for local services.

You'll provide expert guidance to customers and partners, review cases with accuracy, and support colleagues with technical know-how. This role offers hybrid working and a chance to influence local finance decisions.

Qualifications

• Experience in Business Rates, Council Tax or local taxation.
• Ability to navigate complex legislation and make informed decisions.
• Strong attention to detail and problem-solving skills.
• Excellent communication and stakeholder engagement.

Responsibilities

• Manage varied caseload: liability, reliefs, exemptions, and payment arrangements.
• Provide expert advice to customers, colleagues and external partners.
• Investigate disputed liabilities and review legal documentation.
• Negotiate payment arrangements and support colleagues with technical guidance.
• Develop others within the team and deliver excellent customer service.

Skills

Business Rates

Council Tax

Local taxation

Problem solving

Communication skills

Team player

Job description

Are you an experienced revenues professional looking for your next challenge? Do you enjoy solving complex cases, interpreting legislation and making decisions that have a real impact on local communities and public services?

We're looking for a knowledgeable and customer-focused Senior Business Rates Officer to join our Revenues and Benefits team. This is an exciting opportunity to play a key role in ensuring the effective administration, billing and collection of Business Rates across the district whilst helping maximise income that supports vital local services.

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first. As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation. While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged. Joining HDC now gives you a unique opportunity to make a meaningful impact today whilst helping to shape the future of local government across our area. We are looking for people who are motivated by public service, embrace innovation, and want to play a part in building the organisation of tomorrow.

Senior Business Rates Officer

Company: Huntingdonshire District Council

Salary: £28,344 to £29,454 a year

Hours: Full-time

Location: Huntingdon, PE29 3TN

Working pattern: Hybrid - 2 days remote

Job type: Permanent

Posting date: 10 Nov 2026

Closing date: 27 Nov 2026

Summary

Are you an experienced revenues professional looking for your next challenge? Do you enjoy solving complex cases, interpreting legislation and making decisions that have a real impact on local communities and public services?

We're looking for a knowledgeable and customer-focused Senior Business Rates Officer to join our Revenues and Benefits team. This is an exciting opportunity to play a key role in ensuring the effective administration, billing and collection of Business Rates across the district whilst helping maximise income that supports vital local services.

Essential requirements

Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making. At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first. As local government continues to evolve, Huntingdonshire District Council is preparing for an exciting period of change through Local Government Reorganisation. While organisational structures may change in the coming years, our commitment to delivering excellent services for our communities remains unchanged.

About the role

As our Senior Business Rates Officer, you'll manage a varied and often complex caseload, making decisions on liability, reliefs, exemptions and payment arrangements while providing expert advice to customers, colleagues and external organisations. You'll tackle challenging cases, interpret legislation, apply case law and work closely with partners such as the Valuation Office Agency to ensure our records and decisions are accurate and up to date.

This is a role where no two days are the same. From investigating disputed liabilities and reviewing legal documentation to negotiating payment arrangements and supporting colleagues with technical guidance, you'll be at the heart of a service that makes a real difference to both businesses and the wider community.

You’ll also help develop others within the team, sharing your expertise and supporting the delivery of excellent customer service.

About you

You'll bring experience from a Business Rates, Council Tax or wider local taxation environment and have the confidence to navigate complex legislation and make informed decisions. You enjoy problem solving, have a keen eye for detail and are comfortable handling challenging cases whilst balancing the needs of customers with the Council's responsibility to maximise income collection.

Just as importantly, you're a team player who enjoys sharing knowledge, supporting colleagues and building positive relationships with customers and stakeholders. With strong communication skills, sound judgement and a proactive approach, you'll thrive in a busy environment where your expertise and ideas will be valued.

If you're looking for a role where you can use your technical knowledge, influence outcomes and make a genuine impact within a forward-thinking local authority, we'd love to hear from you.

This role is subject to a satisfactory DBS check.

An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

Working for the council

As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.

Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.